Local Home Health Agencies

Accord Home Health Services, Inc

6871 west 171st streetTinley ParkIL60477
No Star CMS Rating
85%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

90
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

89
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

96
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

93
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

12
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

29
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
100
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
99
How often the home health team checked patients for depression
65.7
How often the home health team determined whether patients received a flu shot for the current flu season
68
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
98.2
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
90.6
How often patients got better at walking or moving around
100
How often patients got better at getting in and out of bed
90.4
How often patients got better at bathing
97.8
How often patients' breathing improved
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
94.2
How often patients got better at taking their drugs correctly by mouth
n/a
How often home health patients had to be admitted to the hospital
The number of patient episodes for this measure is too small to report.
n/a
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
The number of patient episodes for this measure is too small to report.
99
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
84
Observed Number of Discharges to Community
113
Number of Eligible Stays for DTC Measure
74.34
Observed Discharge to Community Rate
86.38
Risk-Standardized Discharge to Community Rate
76.52
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
2
DTC Comparative Performance Category

Same As National Rate

2
Observed Number of Potentially Preventable Readmissions Following Discharge
24
Number of Eligible Stays for PPR Measure
8.33
Observed Potentially Preventable Readmissions Rate
3.53
Risk-Standardized Potentially Preventable Readmissions Rate
2.53
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.82
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.91
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
271
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Alsip, IL
60803
Calumet City, IL
60409
Chicago, IL
60616, 60617, 60620, 60621, 60623, 60628, 60643, 60649, 60652, 60653, 60655
Chicago Heights, IL
60411
Frankfort, IL
60423
Hazel Crest, IL
60429
Hickory Hills, IL
60457
Lansing, IL
60438
Markham, IL
60428
Matteson, IL
60443
Mokena, IL
60448
Oak Forest, IL
60452
Orland Park, IL
60462
Riverdale, IL
60827
South Holland, IL
60473
Tinley Park, IL
60477