Local Home Health Agencies

New Hope Home Health

3530 forest lane suite 275DallasTX75234
No Star CMS Rating
72%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

85
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

77
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

74
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

80
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

72
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

27
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

22
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
98.5
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
99.2
How often the home health team checked patients for depression
20.2
How often the home health team determined whether patients received a flu shot for the current flu season
29.5
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
98.3
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
51.6
How often patients got better at walking or moving around
52.2
How often patients got better at getting in and out of bed
57
How often patients got better at bathing
33.9
How often patients' breathing improved
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
61.4
How often patients got better at taking their drugs correctly by mouth
8.4
How often home health patients had to be admitted to the hospital
5.4
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
89.3
How often physician-recommended actions to address medication issues were completely timely
0.3
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
37
Observed Number of Discharges to Community
66
Number of Eligible Stays for DTC Measure
56.06
Observed Discharge to Community Rate
63.73
Risk-Standardized Discharge to Community Rate
51.49
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
3
DTC Comparative Performance Category

Worse Than National Rate

n/a
Observed Number of Potentially Preventable Readmissions Following Discharge

The number of patient episodes for this measure is too small to report.

16
Number of Eligible Stays for PPR Measure

The number of patient episodes for this measure is too small to report.

n/a
Observed Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Risk-Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

4
PPR Comparative Performance Category

Not Available

0.82
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
250
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Allen, TX
75002, 75013
Arlington, TX
76001
Bailey, TX
75413
Balch Springs, TX
75180
Caddo Mills, TX
75135
Carrollton, TX
75007
Coppell, TX
75019
Corsicana, TX
75110
Crowley, TX
76036
Dallas, TX
75203, 75206, 75208, 75211, 75212, 75214, 75215, 75216, 75217, 75220, 75223, 75224, 75227, 75228, 75229, 75232, 75233, 75234, 75241, 75248, 75254, 75287
Desoto, TX
75115
Forney, TX
75126
Garland, TX
75040, 75042, 75043, 75044
Grand Prairie, TX
75051
Greenville, TX
75401
Irving, TX
75038, 75060, 75061, 75063
Lancaster, TX
75134
Lewisville, TX
75067
McKinney, TX
75070
Mesquite, TX
75149, 75150, 75181
Plano, TX
75025, 75074, 75093
Quinlan, TX
75474
Red Oak, TX
75154
Richardson, TX
75080
Rockwall, TX
75032
Rowlett, TX
75089
Royse City, TX
75189
Sachse, TX
75048
Sanger, TX
76266
Waxahachie, TX
75165