Local Home Health Agencies

Presence Home Care-Chicagoland

2380 e dempster stDes PlainesIL60016
3 Star CMS Rating
70%
Patient Recommended
3 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
3
HHCAHPS Survey Summary Star Rating
3
Star Rating for health team gave care in a professional way
84
Percent of patients who reported that their home health team communicated well with them
3
Star Rating for health team communicated well with them
83
Percent of patients who reported that their home health team communicated well with them
3
Star Rating team discussed medicines, pain, and home safety
82
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
3
Star Rating for how patients rated overall care from agency
82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
70
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
509
Number of completed surveys
24
Response rate

Quality Measures

HHCAHPS Process Quality Measures
98.1
How often the home health team began their patients' care in a timely manner
99.9
How often the home health team taught patients (or their family caregivers) about their drugs
99.6
How often the home health team checked patients' risk of falling
99.1
How often the home health team checked patients for depression
70.5
How often the home health team determined whether patients received a flu shot for the current flu season
81.3
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
99.8
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
81.8
How often patients got better at walking or moving around
86
How often patients got better at getting in and out of bed
82.8
How often patients got better at bathing
93
How often patients' breathing improved
94.8
How often patients' wounds improved or healed after an operation
76.7
How often patients got better at taking their drugs correctly by mouth
14.8
How often home health patients had to be admitted to the hospital
10.3
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
99.5
How often physician-recommended actions to address medication issues were completely timely
0.07
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
1,465
Observed Number of Discharges to Community
1,773
Number of Eligible Stays for DTC Measure
82.63
Observed Discharge to Community Rate
88.33
Risk-Standardized Discharge to Community Rate
86.39
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

78
Observed Number of Potentially Preventable Readmissions Following Discharge
1,632
Number of Eligible Stays for PPR Measure
4.78
Observed Potentially Preventable Readmissions Rate
4.33
Risk-Standardized Potentially Preventable Readmissions Rate
3.53
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.18
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
3
PPR Comparative Performance Category

Worse Than National Rate

0.95
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
2,469
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Addison, IL
60101
Arlington Heights, IL
60005
Bellwood, IL
60104
Bensenville, IL
60106
Berwyn, IL
60402
Chicago, IL
60601, 60602, 60605, 60608, 60609, 60610, 60611, 60612, 60613, 60614, 60615, 60617, 60618, 60619, 60620, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60634, 60636, 60637, 60638, 60639, 60640, 60641, 60642, 60643, 60644, 60645, 60646, 60647, 60649, 60651, 60653, 60654, 60656, 60657, 60659, 60660
Cicero, IL
60804
Deerfield, IL
60015
Des Plaines, IL
60016, 60018
Elk Grove Village, IL
60007
Elmwood Park, IL
60707
Evanston, IL
60201, 60202, 60203
Forest Park, IL
60130
Franklin Park, IL
60131
Glenview, IL
60025
Harwood Heights, IL
60706
Highland Park, IL
60035
Lincolnwood, IL
60712
Melrose Park, IL
60164
Morton Grove, IL
60053
Mount Prospect, IL
60056
Niles, IL
60714
Palatine, IL
60074
Park Ridge, IL
60068
Prospect Heights, IL
60070
River Grove, IL
60171
Riverside, IL
60546
Schiller Park, IL
60176
Skokie, IL
60076, 60077
Westchester, IL
60154
Wilmette, IL
60091
Winnetka, IL
60093
Wood Dale, IL
60191