Local Home Health Agencies

Personal Touch Homecare of Va

11817 canon blvd, suite 300Newport NewsVA23606
3 Star CMS Rating
74%
Patient Recommended
3 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
3
HHCAHPS Survey Summary Star Rating
3
Star Rating for health team gave care in a professional way
85
Percent of patients who reported that their home health team communicated well with them
4
Star Rating for health team communicated well with them
83
Percent of patients who reported that their home health team communicated well with them
2
Star Rating team discussed medicines, pain, and home safety
75
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
3
Star Rating for how patients rated overall care from agency
80
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
74
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
360
Number of completed surveys
20
Response rate

Quality Measures

HHCAHPS Process Quality Measures
99.5
How often the home health team began their patients' care in a timely manner
99.8
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
95.4
How often the home health team checked patients for depression
83.2
How often the home health team determined whether patients received a flu shot for the current flu season
85.4
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
98.4
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
86.3
How often patients got better at walking or moving around
86.8
How often patients got better at getting in and out of bed
88.9
How often patients got better at bathing
92.4
How often patients' breathing improved
96.6
How often patients' wounds improved or healed after an operation
78.3
How often patients got better at taking their drugs correctly by mouth
14.8
How often home health patients had to be admitted to the hospital
14
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
97.5
How often physician-recommended actions to address medication issues were completely timely
0.14
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
1,852
Observed Number of Discharges to Community
2,192
Number of Eligible Stays for DTC Measure
84.49
Observed Discharge to Community Rate
91.19
Risk-Standardized Discharge to Community Rate
89.8
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

93
Observed Number of Potentially Preventable Readmissions Following Discharge
1,705
Number of Eligible Stays for PPR Measure
5.45
Observed Potentially Preventable Readmissions Rate
4.39
Risk-Standardized Potentially Preventable Readmissions Rate
3.69
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.11
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
3
PPR Comparative Performance Category

Worse Than National Rate

0.99
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
3,169
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Achilles, VA
23001
Ark, VA
23003
Barhamsville, VA
23011
Battery Park, VA
23304
Bohannon, VA
23021
Boykins, VA
23827
Branchville, VA
23828
Capron, VA
23829
Cardinal, VA
23025
Carrollton, VA
23314
Carrsville, VA
23315
Charles City, VA
23030
Chesapeake, VA
23320, 23321, 23322, 23323, 23324, 23325
Claremont, VA
23899
Cobbs Creek, VA
23035
Courtland, VA
23837
Deltaville, VA
23043
Dendron, VA
23839
Drewryville, VA
23844
Dutton, VA
23050
Elberon, VA
23846
Emporia, VA
23847
Fort Eustis, VA
23604
Fort Monroe, VA
23651
Foster, VA
23056
Franklin, VA
23851
Gloucester, VA
23061
Gloucester Point, VA
23062
Hampton, VA
23661, 23663, 23664, 23666, 23669
Hardyville, VA
23070
Hartfield, VA
23071
Hayes, VA
23072
Ivor, VA
23866
Lanexa, VA
23089
Locust Hill, VA
23092
Locustville, VA
23404
Mathews, VA
23109
Mattaponi, VA
23110
Moon, VA
23119
Nassawadox, VA
23413
Newport News, VA
23601, 23602, 23603, 23605, 23606, 23607, 23608
Newsoms, VA
23874
Norfolk, VA
23502, 23503, 23504, 23505, 23507, 23508, 23509, 23510, 23513, 23517, 23518, 23523
Onemo, VA
23130
Poquoson, VA
23662
Port Haywood, VA
23138
Portsmouth, VA
23701, 23702, 23703, 23704, 23707
Rescue, VA
23424
Saluda, VA
23149
Seaford, VA
23696
Sedley, VA
23878
Shacklefords, VA
23156
Smithfield, VA
23430, 23431
Spring Grove, VA
23881
Suffolk, VA
23432, 23433, 23434, 23435, 23436, 23437, 23438
Surry, VA
23883
Toano, VA
23168
Topping, VA
23169
Virginia Beach, VA
23451, 23452, 23453, 23454, 23455, 23456, 23457, 23462, 23464
Wake, VA
23176
Wakefield, VA
23888
Waverly, VA
23890
West Point, VA
23181
Wicomico, VA
23184
Williamsburg, VA
23185, 23188
Windsor, VA
23487
Yorktown, VA
23690, 23692, 23693
Zuni, VA
23898