Mercy-Memorial Home Health
1600 d street, suite 202BakersfieldCA93301
4 Star CMS Rating
76%
Patient Recommended
3 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 4 | HHCAHPS Survey Summary Star Rating |
| 4 | Star Rating for health team gave care in a professional way |
| 89 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating for health team communicated well with them |
| 90 | Percent of patients who reported that their home health team communicated well with them |
| 3 | Star Rating team discussed medicines, pain, and home safety |
| 80 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 3 | Star Rating for how patients rated overall care from agency |
| 80 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 76 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 185 | Number of completed surveys |
| 22 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Arvin, CA | 93203 |
| Bakersfield, CA | 93301, 93304, 93305, 93306, 93307, 93308, 93309, 93311, 93312, 93313, 93314 |
| Delano, CA | 93215 |
| Earlimart, CA | 93219 |
| Lamont, CA | 93241 |
| Maricopa, CA | 93252 |
| Mc Farland, CA | 93250 |
| Shafter, CA | 93263 |
| Taft, CA | 93268 |
| Wasco, CA | 93280 |