21st Century Home Health Services Inc.

2000 van ness avenue suite 608San Francisco CA94109

2 Star CMS Rating

63%

Patient Recommended

3 Star Patient Rating

Services

Types of services offered to patients

No Services Offered

HHCAHPS Survey Result Star Ratings

2	HHCAHPS Survey Summary Star Rating
3	Star Rating for health team gave care in a professional way
83	Percent of patients who reported that their home health team communicated well with them
2	Star Rating for health team communicated well with them
76	Percent of patients who reported that their home health team communicated well with them
1	Star Rating team discussed medicines, pain, and home safety
67	Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
3	Star Rating for how patients rated overall care from agency
75	Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
63	Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
78	Number of completed surveys
13	Response rate

HHCAHPS Process Quality Measures

Rates of Discharge to Community and Potentially Preventable Readmissions

No Services Offered

Areas Served by the Home Health Agency