Mercy Home Health
3300 south 70thFort SmithAR72903
4 Star CMS Rating
85%
Patient Recommended
5 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 4 | HHCAHPS Survey Summary Star Rating |
| 5 | Star Rating for health team gave care in a professional way |
| 92 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating for health team communicated well with them |
| 87 | Percent of patients who reported that their home health team communicated well with them |
| 2 | Star Rating team discussed medicines, pain, and home safety |
| 78 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 5 | Star Rating for how patients rated overall care from agency |
| 88 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 85 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 193 | Number of completed surveys |
| 39 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Alma, AR | 72921 |
| Altus, AR | 72821 |
| Barling, AR | 72923 |
| Booneville, AR | 72927 |
| Branch, AR | 72928 |
| Cecil, AR | 72930 |
| Cedarville, AR | 72932 |
| Charleston, AR | 72933 |
| Chester, AR | 72934 |
| Coal Hill, AR | 72832 |
| Dyer, AR | 72935 |
| Fort Smith, AR | 72901, 72902, 72903, 72904, 72906, 72908, 72916, 72917, 72918 |
| Greenwood, AR | 72936 |
| Hackett, AR | 72937 |
| Hartford, AR | 72938 |
| Huntington, AR | 72940 |
| Lavaca, AR | 72941 |
| Magazine, AR | 72943 |
| Mansfield, AR | 72944 |
| Midland, AR | 72945 |
| Mountainburg, AR | 72946 |
| Mulberry, AR | 72947 |
| Natural Dam, AR | 72948 |
| Ozark, AR | 72949 |
| Paris, AR | 72855 |
| Ratcliff, AR | 72951 |
| Rudy, AR | 72952 |
| Subiaco, AR | 72865 |
| Van Buren, AR | 72956 |
| Waldron, AR | 72958 |