Sutter Visiting Nurse Association and Hospice
2800 leavenworth street, suite 350aSan FranciscoCA94133
4 Star CMS Rating
72%
Patient Recommended
3 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 4 | HHCAHPS Survey Summary Star Rating |
| 3 | Star Rating for health team gave care in a professional way |
| 85 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating for health team communicated well with them |
| 84 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating team discussed medicines, pain, and home safety |
| 84 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 3 | Star Rating for how patients rated overall care from agency |
| 79 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 72 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 416 | Number of completed surveys |
| 25 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Oakland, CA | 94601 |
| Salida, CA | 95368 |
| San Francisco, CA | 94102, 94103, 94104, 94105, 94107, 94108, 94109, 94110, 94111, 94112, 94114, 94115, 94116, 94117, 94118, 94121, 94122, 94123, 94124, 94127, 94129, 94130, 94131, 94132, 94133, 94134, 94158 |
| San Mateo, CA | 94401 |