Sutter Visiting Nurse Association and Hospice
2880 soquel avenue, suite 10Santa CruzCA95062
4 Star CMS Rating
84%
Patient Recommended
4 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 4 | HHCAHPS Survey Summary Star Rating |
| 4 | Star Rating for health team gave care in a professional way |
| 89 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating for health team communicated well with them |
| 85 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating team discussed medicines, pain, and home safety |
| 85 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 4 | Star Rating for how patients rated overall care from agency |
| 84 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 84 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 665 | Number of completed surveys |
| 30 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Aptos, CA | 95001, 95003 |
| Ben Lomond, CA | 95005 |
| Boulder Creek, CA | 95006 |
| Brookdale, CA | 95007 |
| Capitola, CA | 95010 |
| Davenport, CA | 95017 |
| Felton, CA | 95018 |
| Freedom, CA | 95019 |
| Los Gatos, CA | 95033 |
| Mount Hermon, CA | 95041 |
| Santa Cruz, CA | 95060, 95061, 95062, 95063, 95064, 95065 |
| Scotts Valley, CA | 95066, 95067 |
| Soquel, CA | 95073 |
| Watsonville, CA | 95076 |