Highmark Home Health, Inc

2707 e valley blvd, suite 209West CovinaCA91792
No Star CMS Rating
73%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
No Services Offered

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

91
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

92
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

84
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

100
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

73
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

15
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

14
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
No Services Offered

Service Area

Areas Served by the Home Health Agency
Anaheim, CA
92801, 92802, 92804, 92805, 92806
Artesia, CA
90701
Baldwin Park, CA
91706
Bellflower, CA
90706
Buena Park, CA
90620, 90621
Carson, CA
90745
Cerritos, CA
90703
Compton, CA
90221
Cypress, CA
90630
Downey, CA
90240, 90242
El Monte, CA
91732
Fullerton, CA
92831, 92832, 92833, 92835
Garden Grove, CA
92840, 92845
Hawaiian Gardens, CA
90716
Huntington Beach, CA
92649
La Habra, CA
90631
La Mirada, CA
90638
La Palma, CA
90623
Lakewood, CA
90712, 90713, 90715
Long Beach, CA
90805, 90807, 90808, 90810, 90813, 90815, 90842
Los Alamitos, CA
90720
Los Angeles, CA
90061
Norwalk, CA
90650
Paramount, CA
90723
Pico Rivera, CA
90660
Placentia, CA
92870
Rosemead, CA
91770
South Gate, CA
90280
Stanton, CA
90680
Torrance, CA
90505
Tustin, CA
92780
Westminster, CA
92683