Volunteers of America Home Health of Western Colo
5 Star CMS Rating
85%
Patient Recommended
5 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 5 | HHCAHPS Survey Summary Star Rating |
| 4 | Star Rating for health team gave care in a professional way |
| 91 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating for health team communicated well with them |
| 88 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating team discussed medicines, pain, and home safety |
| 85 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 5 | Star Rating for how patients rated overall care from agency |
| 90 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 85 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 71 | Number of completed surveys |
| 32 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Austin, CO | 81410 |
| Cedaredge, CO | 81413 |
| Cimarron, CO | 81220 |
| Delta, CO | 81416 |
| Eckert, CO | 81418 |
| Hotchkiss, CO | 81419 |
| Montrose, CO | 81401, 81402, 81403 |
| Olathe, CO | 81425 |
| Paonia, CO | 81428 |