Berlin Visiting Nurse Association
5 Star CMS Rating
93%
Patient Recommended
5 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 5 | HHCAHPS Survey Summary Star Rating |
| 5 | Star Rating for health team gave care in a professional way |
| 93 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating for health team communicated well with them |
| 94 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating team discussed medicines, pain, and home safety |
| 88 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 5 | Star Rating for how patients rated overall care from agency |
| 93 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 93 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 78 | Number of completed surveys |
| 37 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Berlin, CT | 06037 |
| Bristol, CT | 06011 |
| Cromwell, CT | 06416 |
| East Berlin, CT | 06023 |
| Meriden, CT | 06451 |
| Middletown, CT | 06457 |
| New Britain, CT | 06051, 06052, 06053 |
| Newington, CT | 06111 |
| Plainville, CT | 06062 |
| Plantsville, CT | 06479 |
| Southington, CT | 06489 |
| Wethersfield, CT | 06109 |