Pinnacle Home Care

326 e central aveWinter HavenFL33880
2 Star CMS Rating
77%
Patient Recommended
3 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
2
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

3
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

85
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

2
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

77
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

1
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

66
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

3
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

77
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

77
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

60
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

15
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
94.2
How often the home health team began their patients' care in a timely manner
98.9
How often the home health team taught patients (or their family caregivers) about their drugs
99.2
How often the home health team checked patients' risk of falling
98
How often the home health team checked patients for depression
63.3
How often the home health team determined whether patients received a flu shot for the current flu season
71.6
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
95.6
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
75.2
How often patients got better at walking or moving around
73.5
How often patients got better at getting in and out of bed
74.6
How often patients got better at bathing
70.8
How often patients' breathing improved
80.2
How often patients' wounds improved or healed after an operation
64.7
How often patients got better at taking their drugs correctly by mouth
12.4
How often home health patients had to be admitted to the hospital
11.9
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
91.8
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
230
Observed Number of Discharges to Community
290
Number of Eligible Stays for DTC Measure
79.31
Observed Discharge to Community Rate
88.91
Risk-Standardized Discharge to Community Rate
84.1
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

4
Observed Number of Potentially Preventable Readmissions Following Discharge
88
Number of Eligible Stays for PPR Measure
4.55
Observed Potentially Preventable Readmissions Rate
3.53
Risk-Standardized Potentially Preventable Readmissions Rate
2.54
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.82
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.95
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
305
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Auburndale, FL
33823
Avon Park, FL
33825
Babson Park, FL
33827
Bartow, FL
33830
Bowling Green, FL
33834
Clermont, FL
34714
Davenport, FL
33836, 33837, 33896, 33897
Dundee, FL
33838
Fort Meade, FL
33841
Frostproof, FL
33843
Haines City, FL
33844
Kissimmee, FL
34759
Lake Alfred, FL
33850
Lake Placid, FL
33852
Lake Wales, FL
33853, 33859, 33898
Lakeland, FL
33801, 33803, 33805, 33809, 33810, 33811, 33812, 33813
Mulberry, FL
33860
Nalcrest, FL
33856
Polk City, FL
33868
Sebring, FL
33870, 33872, 33875, 33876
Venus, FL
33960
Wauchula, FL
33873
Waverly, FL
33877
Winter Haven, FL
33880, 33881, 33884
Zolfo Springs, FL
33890