West Coast Home Health Care Agency Inc

10621 airport pulling rd n ste 2NaplesFL34109
No Star CMS Rating
47%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

81
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

70
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

64
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

71
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

47
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

34
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

25
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
93.1
How often the home health team began their patients' care in a timely manner
91.8
How often the home health team taught patients (or their family caregivers) about their drugs
97.9
How often the home health team checked patients' risk of falling
96.7
How often the home health team checked patients for depression
82.5
How often the home health team determined whether patients received a flu shot for the current flu season
80.6
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
95.5
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
85.3
How often patients got better at walking or moving around
86.6
How often patients got better at getting in and out of bed
88.9
How often patients got better at bathing
97.7
How often patients' breathing improved
94.4
How often patients' wounds improved or healed after an operation
74.7
How often patients got better at taking their drugs correctly by mouth
16.9
How often home health patients had to be admitted to the hospital
14.7
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
85.6
How often physician-recommended actions to address medication issues were completely timely
0.1
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
226
Observed Number of Discharges to Community
260
Number of Eligible Stays for DTC Measure
86.92
Observed Discharge to Community Rate
89.44
Risk-Standardized Discharge to Community Rate
84.75
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

4
Observed Number of Potentially Preventable Readmissions Following Discharge
82
Number of Eligible Stays for PPR Measure
4.88
Observed Potentially Preventable Readmissions Rate
3.59
Risk-Standardized Potentially Preventable Readmissions Rate
2.53
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.07
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.9
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
268
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Bonita Springs, FL
34134, 34135
Copeland, FL
34137
Estero, FL
33928
Immokalee, FL
34142
Marco Island, FL
34145
Naples, FL
34102, 34103, 34104, 34105, 34108, 34109, 34110, 34112, 34113, 34114, 34116, 34117, 34119, 34120