Concierge Home Care

340 corporate way ste 150Orange ParkFL32073
3 Star CMS Rating
78%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
3
HHCAHPS Survey Summary Star Rating
3
Star Rating for health team gave care in a professional way
87
Percent of patients who reported that their home health team communicated well with them
3
Star Rating for health team communicated well with them
83
Percent of patients who reported that their home health team communicated well with them
3
Star Rating team discussed medicines, pain, and home safety
81
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
85
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
78
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
256
Number of completed surveys
19
Response rate

Quality Measures

HHCAHPS Process Quality Measures
99.8
How often the home health team began their patients' care in a timely manner
99.5
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
99.9
How often the home health team checked patients for depression
70.5
How often the home health team determined whether patients received a flu shot for the current flu season
67.5
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
99.9
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
79.4
How often patients got better at walking or moving around
86.6
How often patients got better at getting in and out of bed
86.3
How often patients got better at bathing
91.1
How often patients' breathing improved
90.2
How often patients' wounds improved or healed after an operation
75.1
How often patients got better at taking their drugs correctly by mouth
17.1
How often home health patients had to be admitted to the hospital
11.7
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
98.8
How often physician-recommended actions to address medication issues were completely timely
0.08
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
1,775
Observed Number of Discharges to Community
2,181
Number of Eligible Stays for DTC Measure
81.38
Observed Discharge to Community Rate
89.41
Risk-Standardized Discharge to Community Rate
87.69
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

60
Observed Number of Potentially Preventable Readmissions Following Discharge
1,128
Number of Eligible Stays for PPR Measure
5.32
Observed Potentially Preventable Readmissions Rate
4.07
Risk-Standardized Potentially Preventable Readmissions Rate
3.3
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.01
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.99
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
2,634
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Bryceville, FL
32009
Bunnell, FL
32110
Callahan, FL
32011
Daytona Beach, FL
32114, 32117, 32118, 32119, 32124
De Leon Springs, FL
32130
Debary, FL
32713
Deland, FL
32720, 32724
Deltona, FL
32725, 32728, 32738
Edgewater, FL
32132, 32141
Fernandina Beach, FL
32034
Flagler Beach, FL
32136
Fleming Island, FL
32003
Glen Saint Mary, FL
32040
Green Cove Springs, FL
32043
Hilliard, FL
32046
Jacksonville, FL
32202, 32204, 32205, 32206, 32207, 32208, 32209, 32210, 32218, 32219, 32220, 32221, 32222, 32225, 32226, 32234, 32244, 32254
Keystone Heights, FL
32656
Lake Helen, FL
32744
Lawtey, FL
32058
Macclenny, FL
32063
Melrose, FL
32666
Middleburg, FL
32068
New Smyrna Beach, FL
32168
Oak Hill, FL
32759
Orange City, FL
32763, 32774
Orange Park, FL
32065, 32067, 32073
Ormond Beach, FL
32174, 32176
Osteen, FL
32764
Palm Coast, FL
32135, 32137, 32164
Penney Farms, FL
32079
Pierson, FL
32180
Ponte Vedra Beach, FL
32082
Port Orange, FL
32127, 32128, 32129
Sanderson, FL
32087
Seville, FL
32190
Starke, FL
32091
Yulee, FL
32097