Local Home Health Agencies

Caring Touch, Inc.

5360 fargo avenueSkokieIL60077
No Star CMS Rating
67%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

90
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

91
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

86
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

67
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

29
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

29
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
98.2
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
100
How often the home health team checked patients for depression
61.9
How often the home health team determined whether patients received a flu shot for the current flu season
77.2
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
86.7
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
70.4
How often patients got better at walking or moving around
77.4
How often patients got better at getting in and out of bed
68.4
How often patients got better at bathing
68.3
How often patients' breathing improved
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
56.4
How often patients got better at taking their drugs correctly by mouth
15.8
How often home health patients had to be admitted to the hospital
10.7
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
99.4
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
204
Observed Number of Discharges to Community
263
Number of Eligible Stays for DTC Measure
77.57
Observed Discharge to Community Rate
82.1
Risk-Standardized Discharge to Community Rate
76.34
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
2
DTC Comparative Performance Category

Same As National Rate

4
Observed Number of Potentially Preventable Readmissions Following Discharge
87
Number of Eligible Stays for PPR Measure
4.6
Observed Potentially Preventable Readmissions Rate
3.57
Risk-Standardized Potentially Preventable Readmissions Rate
2.48
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.01
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.98
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
470
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Arlington Heights, IL
60005
Bartlett, IL
60103
Bloomingdale, IL
60108
Carol Stream, IL
60188
Chicago, IL
60614, 60618, 60619, 60620, 60621, 60625, 60628, 60629, 60632, 60636, 60637, 60638, 60639, 60645, 60649, 60651, 60653, 60656, 60660
Des Plaines, IL
60016, 60018
Elk Grove Village, IL
60007
Elmhurst, IL
60126
Evanston, IL
60201
Hanover Park, IL
60133
Hoffman Estates, IL
60169
Itasca, IL
60143
Morton Grove, IL
60053
Mount Prospect, IL
60056
Niles, IL
60714
Palatine, IL
60067, 60074
Roselle, IL
60172
Schaumburg, IL
60173, 60193, 60194
Skokie, IL
60076, 60077
Wauconda, IL
60084
Wood Dale, IL
60191
Woodridge, IL
60517