Local Home Health Agencies

Better Care Home Health, Inc

2340 s river road suite 114Des PlainesIL60018
3 Star CMS Rating
56%
Patient Recommended
2 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
3
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

2
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

82
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

2
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

76
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

4
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

84
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

2
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

78
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

56
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

67
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

22
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
99.4
How often the home health team began their patients' care in a timely manner
99.6
How often the home health team taught patients (or their family caregivers) about their drugs
99.6
How often the home health team checked patients' risk of falling
99.6
How often the home health team checked patients for depression
86
How often the home health team determined whether patients received a flu shot for the current flu season
64.4
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
99.3
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
81.8
How often patients got better at walking or moving around
76.3
How often patients got better at getting in and out of bed
86.8
How often patients got better at bathing
88.6
How often patients' breathing improved
81.9
How often patients' wounds improved or healed after an operation
74.2
How often patients got better at taking their drugs correctly by mouth
19
How often home health patients had to be admitted to the hospital
14
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
98.2
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
390
Observed Number of Discharges to Community
542
Number of Eligible Stays for DTC Measure
71.96
Observed Discharge to Community Rate
85.12
Risk-Standardized Discharge to Community Rate
80.53
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

13
Observed Number of Potentially Preventable Readmissions Following Discharge
316
Number of Eligible Stays for PPR Measure
4.11
Observed Potentially Preventable Readmissions Rate
3.47
Risk-Standardized Potentially Preventable Readmissions Rate
2.59
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.65
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

1.06
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
883
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Addison, IL
60101
Alsip, IL
60803
Arlington Heights, IL
60004, 60005, 60006
Aurora, IL
60502, 60503, 60504, 60505, 60506
Barrington, IL
60010
Bartlett, IL
60103
Batavia, IL
60510
Bellwood, IL
60104
Belvidere, IL
61008
Bensenville, IL
60106
Berkeley, IL
60163
Berwyn, IL
60402
Big Rock, IL
60511
Bloomingdale, IL
60108
Blue Island, IL
60406
Bolingbrook, IL
60440
Braidwood, IL
60408
Bridgeview, IL
60455
Brookfield, IL
60513
Burbank, IL
60459
Burlington, IL
60109
Calumet City, IL
60409
Carpentersville, IL
60110
Chicago, IL
60608, 60609, 60610, 60612, 60613, 60614, 60615, 60616, 60617, 60619, 60620, 60621, 60622, 60623, 60624, 60625, 60626, 60628, 60629, 60630, 60631, 60632, 60636, 60637, 60638, 60639, 60640, 60641, 60643, 60644, 60645, 60647, 60649, 60651, 60652, 60653, 60655, 60656, 60659, 60660, 60664
Chicago Heights, IL
60411
Chicago Ridge, IL
60415
Cicero, IL
60804
Country Club Hills, IL
60478
Crest Hill, IL
60403
Crystal Lake, IL
60014
Darien, IL
60561
Deerfield, IL
60015
Dekalb, IL
60115
Des Plaines, IL
60018
Dolton, IL
60419
Downers Grove, IL
60515, 60516
Dundee, IL
60118
Elgin, IL
60120, 60123
Elk Grove Village, IL
60007
Elmhurst, IL
60126
Elmwood Park, IL
60707
Evanston, IL
60201
Evergreen Park, IL
60805
Forest Park, IL
60130
Frankfort, IL
60423
Franklin Park, IL
60131
Geneva, IL
60134
Glen Ellyn, IL
60137
Glendale Heights, IL
60139
Hanover Park, IL
60133
Harvey, IL
60426
Harwood Heights, IL
60706
Hazel Crest, IL
60429
Hickory Hills, IL
60457
Huntley, IL
60142
Joliet, IL
60431, 60432, 60433, 60435, 60436
Lake Zurich, IL
60047
Lansing, IL
60438
Lee, IL
60530
Lincolnwood, IL
60712
Lisle, IL
60532
Lockport, IL
60441
Lombard, IL
60148
Lyons, IL
60534
Machesney Park, IL
61115
Manhattan, IL
60442
Markham, IL
60428
Maywood, IL
60153
McHenry, IL
60050
Melrose Park, IL
60160, 60164
Midlothian, IL
60445
Millbrook, IL
60536
Minooka, IL
60447
Mokena, IL
60448
Montgomery, IL
60538
Morris, IL
60450
Morton Grove, IL
60053
Mount Prospect, IL
60056
Naperville, IL
60540, 60563, 60564, 60565
Niles, IL
60714
North Aurora, IL
60542
Oak Brook, IL
60523
Oak Lawn, IL
60453
Oak Park, IL
60301, 60302, 60304
Orland Park, IL
60462
Oswego, IL
60543
Palatine, IL
60067
Palos Hills, IL
60465
Palos Park, IL
60464
Park Forest, IL
60466
Paw Paw, IL
61353
Plainfield, IL
60544, 60585, 60586
Plano, IL
60545
River Forest, IL
60305
Riverdale, IL
60827
Rochelle, IL
61068
Rockford, IL
61101, 61103, 61104, 61109
Romeoville, IL
60446
Roscoe, IL
61073
Saint Charles, IL
60174, 60175
Sandwich, IL
60548
Schaumburg, IL
60193, 60194
Schiller Park, IL
60176
Skokie, IL
60076, 60077
Somonauk, IL
60552
South Holland, IL
60473
Sterling, IL
61081
Sugar Grove, IL
60554
Summit Argo, IL
60501
Tinley Park, IL
60477, 60487
Villa Park, IL
60181
Warrenville, IL
60555
West Chicago, IL
60185
Westchester, IL
60154
Westmont, IL
60559
Wheaton, IL
60187, 60189
Willowbrook, IL
60527
Wilmington, IL
60481
Woodridge, IL
60517
Worth, IL
60482
Yorkville, IL
60560