Local Home Health Agencies

Overlook Visiting Nurse Association Inc

1 welby streetNew BedfordMA02745
5 Star CMS Rating
83%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
5
HHCAHPS Survey Summary Star Rating
4
Star Rating for health team gave care in a professional way
90
Percent of patients who reported that their home health team communicated well with them
5
Star Rating for health team communicated well with them
90
Percent of patients who reported that their home health team communicated well with them
5
Star Rating team discussed medicines, pain, and home safety
89
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
86
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
83
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
185
Number of completed surveys
42
Response rate

Quality Measures

HHCAHPS Process Quality Measures
97.1
How often the home health team began their patients' care in a timely manner
99.5
How often the home health team taught patients (or their family caregivers) about their drugs
98.9
How often the home health team checked patients' risk of falling
98
How often the home health team checked patients for depression
82.6
How often the home health team determined whether patients received a flu shot for the current flu season
79
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
96
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
82.2
How often patients got better at walking or moving around
86.3
How often patients got better at getting in and out of bed
80.5
How often patients got better at bathing
90.8
How often patients' breathing improved
99.3
How often patients' wounds improved or healed after an operation
77
How often patients got better at taking their drugs correctly by mouth
13.5
How often home health patients had to be admitted to the hospital
12
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
95.6
How often physician-recommended actions to address medication issues were completely timely
0.33
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
483
Observed Number of Discharges to Community
565
Number of Eligible Stays for DTC Measure
85.49
Observed Discharge to Community Rate
83.89
Risk-Standardized Discharge to Community Rate
81.07
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

8
Observed Number of Potentially Preventable Readmissions Following Discharge
503
Number of Eligible Stays for PPR Measure
1.59
Observed Potentially Preventable Readmissions Rate
3.29
Risk-Standardized Potentially Preventable Readmissions Rate
2.38
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.53
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.95
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
821
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Acushnet, MA
02743
Assonet, MA
02702
Barnstable, MA
02630
Braintree, MA
02184
Brewster, MA
02631
Bridgewater, MA
02324
Brockton, MA
02301, 02302
Buzzards Bay, MA
02532
Canton, MA
02021
Carver, MA
02330
Centerville, MA
02632
Chatham, MA
02633
Cohasset, MA
02025
Cotuit, MA
02635
Dennis, MA
02638
Dennis Port, MA
02639
Duxbury, MA
02332
East Dennis, MA
02641
East Falmouth, MA
02536
East Freetown, MA
02717
East Orleans, MA
02643
East Sandwich, MA
02537
East Weymouth, MA
02189
Eastham, MA
02642
Fairhaven, MA
02719
Fall River, MA
02720, 02721, 02723, 02724
Falmouth, MA
02540
Forestdale, MA
02644
Halifax, MA
02338
Harwich, MA
02645
Harwich Port, MA
02646
Hingham, MA
02043
Holbrook, MA
02343
Hull, MA
02045
Hyannis, MA
02601
Lakeville, MA
02347
Marion, MA
02738
Marshfield, MA
02050
Marstons Mills, MA
02648
Mashpee, MA
02649
Mattapoisett, MA
02739
Middleboro, MA
02346
Milton, MA
02186
New Bedford, MA
02740, 02744, 02745, 02746
North Dartmouth, MA
02747
North Eastham, MA
02651
North Easton, MA
02356
North Falmouth, MA
02556
North Truro, MA
02652
North Weymouth, MA
02191
Orleans, MA
02653
Osterville, MA
02655
Plymouth, MA
02360
Pocasset, MA
02559
Provincetown, MA
02657
Quincy, MA
02169, 02170
Randolph, MA
02368
Raynham, MA
02767
Rochester, MA
02770
Rockland, MA
02370
Sagamore Beach, MA
02562
Sandwich, MA
02563
South Dartmouth, MA
02748
South Dennis, MA
02660
South Easton, MA
02375
South Orleans, MA
02662
South Yarmouth, MA
02664
Stoughton, MA
02072
Taunton, MA
02780
Truro, MA
02666
Wareham, MA
02571
Wellfleet, MA
02667
West Barnstable, MA
02668
West Dennis, MA
02670
West Falmouth, MA
02574
West Harwich, MA
02671
West Hyannisport, MA
02672
West Yarmouth, MA
02673
Westport, MA
02790
Whitman, MA
02382
Woods Hole, MA
02543
Yarmouth Port, MA
02675