Local Home Health Agencies

Radiance Home Health Care Inc

10 center street suite 302ChicopeeMA01013
No Star CMS Rating
76%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

88
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

82
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

92
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

79
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

76
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

24
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

27
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
89.8
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
95.2
How often the home health team checked patients' risk of falling
94.3
How often the home health team checked patients for depression
29.9
How often the home health team determined whether patients received a flu shot for the current flu season
66.7
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
97.1
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
51.1
How often patients got better at walking or moving around
n/a
How often patients got better at getting in and out of bed
The number of patient episodes for this measure is too small to report.
68
How often patients got better at bathing
74.3
How often patients' breathing improved
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
58.6
How often patients got better at taking their drugs correctly by mouth
n/a
How often home health patients had to be admitted to the hospital
The number of patient episodes for this measure is too small to report.
n/a
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
The number of patient episodes for this measure is too small to report.
98.8
How often physician-recommended actions to address medication issues were completely timely
0.43
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
15
Observed Number of Discharges to Community
20
Number of Eligible Stays for DTC Measure
75
Observed Discharge to Community Rate
75.51
Risk-Standardized Discharge to Community Rate
59.12
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
2
DTC Comparative Performance Category

Same As National Rate

n/a
Observed Number of Potentially Preventable Readmissions Following Discharge

The number of patient episodes for this measure is too small to report.

1
Number of Eligible Stays for PPR Measure

The number of patient episodes for this measure is too small to report.

n/a
Observed Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Risk-Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

4
PPR Comparative Performance Category

Not Available

0.83
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
26
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Adams, MA
01220
Agawam, MA
01001
Chicopee, MA
01013, 01020
Holyoke, MA
01040
Indian Orchard, MA
01151
Lee, MA
01238
Lenox, MA
01240
Lynn, MA
01902
North Adams, MA
01247
Northampton, MA
01060
Peabody, MA
01960
Pittsfield, MA
01201
Springfield, MA
01104, 01105, 01107, 01108, 01109, 01118, 01119
West Springfield, MA
01089
Westfield, MA
01085
Williamstown, MA
01267
Worcester, MA
01602, 01604, 01610