Local Home Health Agencies

Encompass Health Home Health

487 holyoke street, suite 1LudlowMA01056
4 Star CMS Rating
81%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
4
HHCAHPS Survey Summary Star Rating
4
Star Rating for health team gave care in a professional way
89
Percent of patients who reported that their home health team communicated well with them
3
Star Rating for health team communicated well with them
84
Percent of patients who reported that their home health team communicated well with them
4
Star Rating team discussed medicines, pain, and home safety
84
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
81
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
532
Number of completed surveys
30
Response rate

Quality Measures

HHCAHPS Process Quality Measures
99.1
How often the home health team began their patients' care in a timely manner
99.8
How often the home health team taught patients (or their family caregivers) about their drugs
99.9
How often the home health team checked patients' risk of falling
100
How often the home health team checked patients for depression
81.7
How often the home health team determined whether patients received a flu shot for the current flu season
82.9
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
98.8
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
76.3
How often patients got better at walking or moving around
78.4
How often patients got better at getting in and out of bed
78.5
How often patients got better at bathing
82.2
How often patients' breathing improved
96.7
How often patients' wounds improved or healed after an operation
81.7
How often patients got better at taking their drugs correctly by mouth
17.6
How often home health patients had to be admitted to the hospital
14.1
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
99.5
How often physician-recommended actions to address medication issues were completely timely
0.26
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
2,396
Observed Number of Discharges to Community
2,983
Number of Eligible Stays for DTC Measure
80.32
Observed Discharge to Community Rate
83.36
Risk-Standardized Discharge to Community Rate
81.92
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

42
Observed Number of Potentially Preventable Readmissions Following Discharge
1,444
Number of Eligible Stays for PPR Measure
2.91
Observed Potentially Preventable Readmissions Rate
3.39
Risk-Standardized Potentially Preventable Readmissions Rate
2.7
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.19
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

1.1
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
4,455
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Agawam, MA
01001
Amherst, MA
01002
Ashburnham, MA
01430
Athol, MA
01331
Auburn, MA
01501
Barre, MA
01005
Belchertown, MA
01007
Berlin, MA
01503
Blackstone, MA
01504
Bolton, MA
01740
Bondsville, MA
01009
Boylston, MA
01505
Brimfield, MA
01010
Brookfield, MA
01506
Burlington, MA
01803
Charlton, MA
01507
Cherry Valley, MA
01611
Chicopee, MA
01013, 01020, 01021, 01022
Clinton, MA
01510
Deerfield, MA
01342
Douglas, MA
01516
Dudley, MA
01571
East Brookfield, MA
01515
East Longmeadow, MA
01028
Easthampton, MA
01027
Feeding Hills, MA
01030
Fiskdale, MA
01518
Fitchburg, MA
01420
Florence, MA
01062
Gardner, MA
01440
Gilbertville, MA
01031
Gill, MA
01354
Grafton, MA
01519
Granby, MA
01033
Greenfield, MA
01301, 01302
Hadley, MA
01035
Hampden, MA
01036
Hardwick, MA
01037
Hatfield, MA
01038
Haydenville, MA
01039
Holden, MA
01520
Holland, MA
01521
Holyoke, MA
01040
Hopedale, MA
01747
Hubbardston, MA
01452
Indian Orchard, MA
01151
Jefferson, MA
01522
Lancaster, MA
01523
Leeds, MA
01053
Leicester, MA
01524
Leominster, MA
01453
Leverett, MA
01054
Longmeadow, MA
01106
Ludlow, MA
01056
Lunenburg, MA
01462
Milford, MA
01757
Millbury, MA
01527
Millers Falls, MA
01349
Millville, MA
01529
Monson, MA
01057
New Braintree, MA
01531
New Salem, MA
01355
North Brookfield, MA
01535
North Grafton, MA
01536
North Oxford, MA
01537
Northampton, MA
01060
Northborough, MA
01532
Northbridge, MA
01534
Oakham, MA
01068
Orange, MA
01364
Oxford, MA
01540
Palmer, MA
01069
Paxton, MA
01612
Princeton, MA
01541
Royalston, MA
01368
Russell, MA
01071
Rutland, MA
01543
Shelburne Falls, MA
01370
Shrewsbury, MA
01545
South Deerfield, MA
01373
South Grafton, MA
01560
South Hadley, MA
01075
South Lancaster, MA
01561
Southampton, MA
01073
Southborough, MA
01772
Southbridge, MA
01550
Southwick, MA
01077
Spencer, MA
01562
Springfield, MA
01101, 01103, 01104, 01105, 01107, 01108, 01109, 01118, 01119, 01128, 01129
Sterling, MA
01564
Sturbridge, MA
01566
Sunderland, MA
01375
Sutton, MA
01590
Templeton, MA
01468
Three Rivers, MA
01080
Turners Falls, MA
01376
Upton, MA
01568
Uxbridge, MA
01569
Wales, MA
01081
Ware, MA
01082
Warren, MA
01083
Webster, MA
01570
West Boylston, MA
01583
West Brookfield, MA
01585
West Hatfield, MA
01088
West Springfield, MA
01089
Westborough, MA
01581
Westfield, MA
01085
Westminster, MA
01473
Whitinsville, MA
01588
Wilbraham, MA
01095
Winchendon, MA
01475
Worcester, MA
01601, 01602, 01603, 01604, 01605, 01606, 01607, 01609, 01610