Heartland Home Health Care

865 south cedar streetMasonMI48854
4 Star CMS Rating
76%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
4
HHCAHPS Survey Summary Star Rating
4
Star Rating for health team gave care in a professional way
88
Percent of patients who reported that their home health team communicated well with them
4
Star Rating for health team communicated well with them
86
Percent of patients who reported that their home health team communicated well with them
3
Star Rating team discussed medicines, pain, and home safety
82
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
83
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
76
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
145
Number of completed surveys
31
Response rate

Quality Measures

HHCAHPS Process Quality Measures
87.3
How often the home health team began their patients' care in a timely manner
99.7
How often the home health team taught patients (or their family caregivers) about their drugs
99.4
How often the home health team checked patients' risk of falling
97.5
How often the home health team checked patients for depression
79.8
How often the home health team determined whether patients received a flu shot for the current flu season
76.2
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
99.3
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
79.1
How often patients got better at walking or moving around
75.9
How often patients got better at getting in and out of bed
81.2
How often patients got better at bathing
76.2
How often patients' breathing improved
95.9
How often patients' wounds improved or healed after an operation
67.6
How often patients got better at taking their drugs correctly by mouth
17.9
How often home health patients had to be admitted to the hospital
11.3
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
98.9
How often physician-recommended actions to address medication issues were completely timely
0.09
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
287
Observed Number of Discharges to Community
366
Number of Eligible Stays for DTC Measure
78.42
Observed Discharge to Community Rate
86.58
Risk-Standardized Discharge to Community Rate
81.79
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

9
Observed Number of Potentially Preventable Readmissions Following Discharge
285
Number of Eligible Stays for PPR Measure
3.16
Observed Potentially Preventable Readmissions Rate
3.24
Risk-Standardized Potentially Preventable Readmissions Rate
2.34
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.27
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.97
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
561
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency