Heartland Home Health Care

3840 packard rd, suite 100-aAnn ArborMI48108
4 Star CMS Rating
75%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
4
HHCAHPS Survey Summary Star Rating
4
Star Rating for health team gave care in a professional way
88
Percent of patients who reported that their home health team communicated well with them
4
Star Rating for health team communicated well with them
84
Percent of patients who reported that their home health team communicated well with them
4
Star Rating team discussed medicines, pain, and home safety
86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
87
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
75
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
153
Number of completed surveys
26
Response rate

Quality Measures

HHCAHPS Process Quality Measures
94.6
How often the home health team began their patients' care in a timely manner
99.6
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
99.2
How often the home health team checked patients for depression
93.4
How often the home health team determined whether patients received a flu shot for the current flu season
90.1
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
98.9
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
80.3
How often patients got better at walking or moving around
83.2
How often patients got better at getting in and out of bed
85.8
How often patients got better at bathing
84.1
How often patients' breathing improved
95.7
How often patients' wounds improved or healed after an operation
77.3
How often patients got better at taking their drugs correctly by mouth
14.5
How often home health patients had to be admitted to the hospital
12
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
98.7
How often physician-recommended actions to address medication issues were completely timely
0.02
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
417
Observed Number of Discharges to Community
529
Number of Eligible Stays for DTC Measure
78.83
Observed Discharge to Community Rate
91.49
Risk-Standardized Discharge to Community Rate
88.17
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

14
Observed Number of Potentially Preventable Readmissions Following Discharge
371
Number of Eligible Stays for PPR Measure
3.77
Observed Potentially Preventable Readmissions Rate
3.44
Risk-Standardized Potentially Preventable Readmissions Rate
2.57
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.48
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.93
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
573
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Allen Park, MI
48101
Ann Arbor, MI
48103, 48104, 48105, 48108
Belleville, MI
48111
Berkley, MI
48072
Birmingham, MI
48009
Bloomfield Hills, MI
48301, 48302, 48304
Brighton, MI
48114, 48116
Canton, MI
48187, 48188
Chelsea, MI
48118
Clawson, MI
48017
Clinton Township, MI
48035, 48036, 48038
Commerce Township, MI
48382
Dearborn, MI
48120, 48124, 48126
Dearborn Heights, MI
48127
Detroit, MI
48202, 48204, 48205, 48206, 48208, 48209, 48210, 48216, 48219, 48221, 48223, 48227, 48228, 48238
Dexter, MI
48130
Ecorse, MI
48229
Farmington, MI
48334, 48336
Ferndale, MI
48220
Flat Rock, MI
48134
Fowlerville, MI
48836
Garden City, MI
48135
Gregory, MI
48137
Grosse Ile, MI
48138
Grosse Pointe, MI
48236
Hamburg, MI
48139
Hamtramck, MI
48212
Harper Woods, MI
48225
Hartland, MI
48353
Highland, MI
48356
Highland Park, MI
48203
Howell, MI
48843, 48855
Inkster, MI
48141
Lincoln Park, MI
48146
Livonia, MI
48150, 48152, 48154
Madison Heights, MI
48071
Manchester, MI
48158
Milan, MI
48160
Milford, MI
48380, 48381
Mount Clemens, MI
48043
New Baltimore, MI
48051
New Boston, MI
48164
New Hudson, MI
48165
Northville, MI
48167, 48168
Novi, MI
48374, 48375, 48377
Oak Park, MI
48237
Pinckney, MI
48169
Plymouth, MI
48170
Pontiac, MI
48342
Redford, MI
48239, 48240
Riverview, MI
48193
Rochester, MI
48306, 48307, 48309
Rockwood, MI
48173
Romulus, MI
48174
Roseville, MI
48066
Royal Oak, MI
48073
Saline, MI
48176
South Lyon, MI
48178
Southfield, MI
48033, 48076
Southgate, MI
48195
Sterling Heights, MI
48310, 48312
Taylor, MI
48180
Trenton, MI
48183
Troy, MI
48084, 48085, 48098
Utica, MI
48315, 48316
Walled Lake, MI
48390
Warren, MI
48088
Waterford, MI
48327
Wayne, MI
48184
West Bloomfield, MI
48322
Westland, MI
48185, 48186
White Lake, MI
48386
Whitmore Lake, MI
48189
Willis, MI
48191
Wixom, MI
48393
Wyandotte, MI
48192
Ypsilanti, MI
48197, 48198