Crystal Home Healthcare
1 Star CMS Rating
60%
Patient Recommended
1 Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| 1 | HHCAHPS Survey Summary Star Rating |
| 1 | Star Rating for health team gave care in a professional way |
| 73 | Percent of patients who reported that their home health team communicated well with them |
| 1 | Star Rating for health team communicated well with them |
| 66 | Percent of patients who reported that their home health team communicated well with them |
| 1 | Star Rating team discussed medicines, pain, and home safety |
| 60 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 1 | Star Rating for how patients rated overall care from agency |
| 63 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 60 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 81 | Number of completed surveys |
| 26 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
| 86.6 | How often the home health team began their patients' care in a timely manner |
| 93.7 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 100 | How often the home health team checked patients' risk of falling |
| 97.3 | How often the home health team checked patients for depression |
| 86.1 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 65.7 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 72.7 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 75 | How often patients got better at walking or moving around |
| 66.5 | How often patients got better at getting in and out of bed |
| 72 | How often patients got better at bathing |
| 82.6 | How often patients' breathing improved |
| n/a | How often patients' wounds improved or healed after an operation The number of patient episodes for this measure is too small to report. |
| 66.9 | How often patients got better at taking their drugs correctly by mouth |
| n/a | How often home health patients had to be admitted to the hospital The number of patient episodes for this measure is too small to report. |
| n/a | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted The number of patient episodes for this measure is too small to report. |
| 70.5 | How often physician-recommended actions to address medication issues were completely timely |
| 0.14 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 54 | Observed Number of Discharges to Community |
| 78 | Number of Eligible Stays for DTC Measure |
| 69.23 | Observed Discharge to Community Rate |
| 80.59 | Risk-Standardized Discharge to Community Rate |
| 70.42 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 2 | DTC Comparative Performance Category Same As National Rate |
| n/a | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 42 | Number of Eligible Stays for PPR Measure |
| n/a | Observed Potentially Preventable Readmissions Rate |
| 3.21 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 2.29 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 4.47 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 2 | PPR Comparative Performance Category Same As National Rate |
| 1.14 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 112 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Dearborn, MI | 48126 |
| Detroit, MI | 48201, 48202, 48204, 48205, 48206, 48207, 48208, 48209, 48210, 48211, 48213, 48214, 48219, 48221, 48223, 48224, 48226, 48227, 48228, 48234, 48235, 48238 |
| Eastpointe, MI | 48021 |
| Farmington, MI | 48331 |
| Ferndale, MI | 48220 |
| Hamtramck, MI | 48212 |
| Highland Park, MI | 48203 |
| Huntington Woods, MI | 48070 |
| Inkster, MI | 48141 |
| Lincoln Park, MI | 48146 |
| Oak Park, MI | 48237 |
| Redford, MI | 48239, 48240 |
| River Rouge, MI | 48218 |
| Southfield, MI | 48033, 48034, 48075 |
| Sterling Heights, MI | 48312 |
| Warren, MI | 48089, 48091 |
| West Bloomfield, MI | 48322 |
| Westland, MI | 48185, 48186 |