Crystal Home Healthcare

15819 schoolcraftDetroitMI48227
1 Star CMS Rating
60%
Patient Recommended
1 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
1
HHCAHPS Survey Summary Star Rating
1
Star Rating for health team gave care in a professional way
73
Percent of patients who reported that their home health team communicated well with them
1
Star Rating for health team communicated well with them
66
Percent of patients who reported that their home health team communicated well with them
1
Star Rating team discussed medicines, pain, and home safety
60
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
1
Star Rating for how patients rated overall care from agency
63
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
60
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
81
Number of completed surveys
26
Response rate

Quality Measures

HHCAHPS Process Quality Measures
86.6
How often the home health team began their patients' care in a timely manner
93.7
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
97.3
How often the home health team checked patients for depression
86.1
How often the home health team determined whether patients received a flu shot for the current flu season
65.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
72.7
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
75
How often patients got better at walking or moving around
66.5
How often patients got better at getting in and out of bed
72
How often patients got better at bathing
82.6
How often patients' breathing improved
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
66.9
How often patients got better at taking their drugs correctly by mouth
n/a
How often home health patients had to be admitted to the hospital
The number of patient episodes for this measure is too small to report.
n/a
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
The number of patient episodes for this measure is too small to report.
70.5
How often physician-recommended actions to address medication issues were completely timely
0.14
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
54
Observed Number of Discharges to Community
78
Number of Eligible Stays for DTC Measure
69.23
Observed Discharge to Community Rate
80.59
Risk-Standardized Discharge to Community Rate
70.42
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
2
DTC Comparative Performance Category

Same As National Rate

n/a
Observed Number of Potentially Preventable Readmissions Following Discharge
42
Number of Eligible Stays for PPR Measure
n/a
Observed Potentially Preventable Readmissions Rate
3.21
Risk-Standardized Potentially Preventable Readmissions Rate
2.29
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.47
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

1.14
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
112
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Dearborn, MI
48126
Detroit, MI
48201, 48202, 48204, 48205, 48206, 48207, 48208, 48209, 48210, 48211, 48213, 48214, 48219, 48221, 48223, 48224, 48226, 48227, 48228, 48234, 48235, 48238
Eastpointe, MI
48021
Farmington, MI
48331
Ferndale, MI
48220
Hamtramck, MI
48212
Highland Park, MI
48203
Huntington Woods, MI
48070
Inkster, MI
48141
Lincoln Park, MI
48146
Oak Park, MI
48237
Redford, MI
48239, 48240
River Rouge, MI
48218
Southfield, MI
48033, 48034, 48075
Sterling Heights, MI
48312
Warren, MI
48089, 48091
West Bloomfield, MI
48322
Westland, MI
48185, 48186