East West Health Services

31201 chicago rd s, suite b302WarrenMI48093
5 Star CMS Rating
83%
Patient Recommended
5 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
5
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

5
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

96
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

5
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

93
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

5
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

90
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

5
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

93
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

83
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

54
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

16
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
99.3
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
100
How often the home health team checked patients for depression
93.7
How often the home health team determined whether patients received a flu shot for the current flu season
92.5
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
99.6
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
75.9
How often patients got better at walking or moving around
92.1
How often patients got better at getting in and out of bed
82.1
How often patients got better at bathing
93.8
How often patients' breathing improved
93.3
How often patients' wounds improved or healed after an operation
78.1
How often patients got better at taking their drugs correctly by mouth
14.6
How often home health patients had to be admitted to the hospital
11.7
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
99.3
How often physician-recommended actions to address medication issues were completely timely
0.04
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
417
Observed Number of Discharges to Community
507
Number of Eligible Stays for DTC Measure
82.25
Observed Discharge to Community Rate
92
Risk-Standardized Discharge to Community Rate
88.37
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

30
Observed Number of Potentially Preventable Readmissions Following Discharge
424
Number of Eligible Stays for PPR Measure
7.08
Observed Potentially Preventable Readmissions Rate
4.26
Risk-Standardized Potentially Preventable Readmissions Rate
3.33
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.38
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.97
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
594
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Allen Park, MI
48101
Auburn Hills, MI
48326
Barton City, MI
48705
Bloomfield Hills, MI
48301, 48302, 48304
Center Line, MI
48015
Clawson, MI
48017
Clinton Township, MI
48035, 48038
Dearborn, MI
48124, 48128
Dearborn Heights, MI
48127
Detroit, MI
48201, 48202, 48204, 48205, 48206, 48207, 48208, 48209, 48210, 48211, 48213, 48214, 48215, 48216, 48219, 48221, 48223, 48224, 48226, 48227, 48228, 48234, 48235, 48238
Eastpointe, MI
48021
Ecorse, MI
48229
Farmington, MI
48334, 48335, 48336
Ferndale, MI
48220
Franklin, MI
48025
Fraser, MI
48026
Garden City, MI
48135
Grosse Pointe, MI
48230, 48236
Hamtramck, MI
48212
Harper Woods, MI
48225
Harrison Township, MI
48045
Hazel Park, MI
48030
Highland Park, MI
48203
Inkster, MI
48141
Lake Orion, MI
48360
Lincoln Park, MI
48146
Livonia, MI
48150, 48152, 48154
Macomb, MI
48042, 48044
Madison Heights, MI
48071
Mount Clemens, MI
48043
New Baltimore, MI
48047
Novi, MI
48374, 48377
Oak Park, MI
48237
Oxford, MI
48371
Pontiac, MI
48342
Redford, MI
48239, 48240
River Rouge, MI
48218
Rochester, MI
48307, 48309
Romulus, MI
48174
Roseville, MI
48066
Royal Oak, MI
48073
Saint Clair Shores, MI
48080, 48081, 48082
Southfield, MI
48033, 48034, 48075, 48076
Southgate, MI
48195
Sterling Heights, MI
48310, 48312, 48313, 48314
Taylor, MI
48180
Troy, MI
48083, 48085, 48098
Utica, MI
48315, 48317
Warren, MI
48088, 48089, 48091, 48092, 48093
Washington, MI
48095
Wayne, MI
48184
West Bloomfield, MI
48322
Westland, MI
48185