Pinnacle Senior Care

1484 straits drive, suite 3Bay CityMI48706
3 Star CMS Rating
72%
Patient Recommended
3 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
3
HHCAHPS Survey Summary Star Rating
3
Star Rating for health team gave care in a professional way
84
Percent of patients who reported that their home health team communicated well with them
3
Star Rating for health team communicated well with them
82
Percent of patients who reported that their home health team communicated well with them
3
Star Rating team discussed medicines, pain, and home safety
82
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
3
Star Rating for how patients rated overall care from agency
79
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
72
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
192
Number of completed surveys
19
Response rate

Quality Measures

HHCAHPS Process Quality Measures
99.9
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
100
How often the home health team checked patients for depression
96.7
How often the home health team determined whether patients received a flu shot for the current flu season
99.2
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
100
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
89.2
How often patients got better at walking or moving around
92.9
How often patients got better at getting in and out of bed
94.1
How often patients got better at bathing
89.5
How often patients' breathing improved
99.7
How often patients' wounds improved or healed after an operation
91.8
How often patients got better at taking their drugs correctly by mouth
14
How often home health patients had to be admitted to the hospital
10
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
99.9
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
854
Observed Number of Discharges to Community
1,230
Number of Eligible Stays for DTC Measure
69.43
Observed Discharge to Community Rate
79.46
Risk-Standardized Discharge to Community Rate
76.84
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
2
DTC Comparative Performance Category

Same As National Rate

4
Observed Number of Potentially Preventable Readmissions Following Discharge
179
Number of Eligible Stays for PPR Measure
2.23
Observed Potentially Preventable Readmissions Rate
2.99
Risk-Standardized Potentially Preventable Readmissions Rate
2.14
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.17
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.96
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
2,943
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Akron, MI
48701
Algonac, MI
48001
Alma, MI
48801
Almont, MI
48003
Armada, MI
48005
Attica, MI
48412
Au Gres, MI
48703
Auburn, MI
48611
Bay City, MI
48706, 48708
Beaverton, MI
48612
Birch Run, MI
48415
Bridgeport, MI
48722
Brown City, MI
48416
Burt, MI
48417
Burton, MI
48509, 48519, 48529
Byron, MI
48418
Capac, MI
48014
Carrollton, MI
48724
Carsonville, MI
48419
Casco, MI
48064
Cass City, MI
48726
Clare, MI
48617
Clio, MI
48420
Coleman, MI
48618
Columbiaville, MI
48421
Columbus, MI
48063
Corunna, MI
48817
Croswell, MI
48422
Davisburg, MI
48350
Davison, MI
48423
Dryden, MI
48428
Durand, MI
48429
East China, MI
48054
Essexville, MI
48732
Farwell, MI
48622
Fenton, MI
48430
Flint, MI
48503, 48504, 48505, 48506, 48507, 48532
Flushing, MI
48433
Fort Gratiot, MI
48059
Frankenmuth, MI
48734
Freeland, MI
48623
Gaines, MI
48436
Genesee, MI
48437
Gladwin, MI
48624
Goodells, MI
48027
Goodrich, MI
48438
Grand Blanc, MI
48439
Harrison, MI
48625
Hemlock, MI
48626
Holly, MI
48442
Imlay City, MI
48444
Jeddo, MI
48032
Kawkawlin, MI
48631
Lake, MI
48632
Lapeer, MI
48446
Lennon, MI
48449
Lexington, MI
48450
Linden, MI
48451
Linwood, MI
48634
Marine City, MI
48039
Marlette, MI
48453
Marysville, MI
48040
Melvin, MI
48454
Memphis, MI
48041
Merrill, MI
48637
Metamora, MI
48455
Midland, MI
48640, 48642
Millington, MI
48746
Montrose, MI
48457
Morrice, MI
48857
Mount Morris, MI
48458
Mount Pleasant, MI
48858
Munger, MI
48747
New Baltimore, MI
48051
New Haven, MI
48048
North Branch, MI
48461
North Street, MI
48049
Ortonville, MI
48462
Otisville, MI
48463
Owosso, MI
48867
Oxford, MI
48371
Peck, MI
48466
Perry, MI
48872
Pinconning, MI
48650
Port Huron, MI
48060
Prescott, MI
48756
Reese, MI
48757
Richmond, MI
48062
Riverdale, MI
48877
Saginaw, MI
48601, 48602, 48603, 48604, 48607, 48609, 48638
Saint Charles, MI
48655
Saint Clair, MI
48079
Sandusky, MI
48471
Sanford, MI
48657
Shepherd, MI
48883
Smiths Creek, MI
48074
Snover, MI
48472
Standish, MI
48658
Swartz Creek, MI
48473
Vassar, MI
48768
Vernon, MI
48476
Weidman, MI
48893
West Branch, MI
48661
Yale, MI
48097