Local Home Health Agencies

Heritage Home Health Care Services

27301 dequindre rd, ste 211Madison HeightsMI48071
No Star CMS Rating
87%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

97
Percent of patients who reported that their home health team communicated well with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

93
Percent of patients who reported that their home health team communicated well with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

88
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

88
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

87
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

8
Number of completed surveys

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

21
Response rate

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
96.3
How often the home health team began their patients' care in a timely manner
75.6
How often the home health team taught patients (or their family caregivers) about their drugs
99
How often the home health team checked patients' risk of falling
100
How often the home health team checked patients for depression
68.3
How often the home health team determined whether patients received a flu shot for the current flu season
59
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
98.6
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
68.7
How often patients got better at walking or moving around
87.2
How often patients got better at getting in and out of bed
85.7
How often patients got better at bathing
89.3
How often patients' breathing improved
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
88.7
How often patients got better at taking their drugs correctly by mouth
12.3
How often home health patients had to be admitted to the hospital
8.5
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
96.3
How often physician-recommended actions to address medication issues were completely timely
0.25
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
260
Observed Number of Discharges to Community
291
Number of Eligible Stays for DTC Measure
89.35
Observed Discharge to Community Rate
92.69
Risk-Standardized Discharge to Community Rate
88.48
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

5
Observed Number of Potentially Preventable Readmissions Following Discharge
50
Number of Eligible Stays for PPR Measure
10
Observed Potentially Preventable Readmissions Rate
3.82
Risk-Standardized Potentially Preventable Readmissions Rate
2.69
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.28
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.94
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
460
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Allen Park, MI
48101
Canton, MI
48188
Center Line, MI
48015
Clinton Township, MI
48036
Dearborn Heights, MI
48127
Detroit, MI
48201, 48202, 48205, 48207, 48209, 48210, 48213, 48214, 48215, 48217, 48219, 48221, 48223, 48224, 48226, 48227, 48228, 48234, 48235, 48238
Eastpointe, MI
48021
Ecorse, MI
48229
Farmington, MI
48334, 48336
Ferndale, MI
48220
Flat Rock, MI
48134
Grosse Pointe, MI
48236
Hamtramck, MI
48212
Highland Park, MI
48203
Inkster, MI
48141
Lincoln Park, MI
48146
Macomb, MI
48044
Madison Heights, MI
48071
Monroe, MI
48161
Mount Clemens, MI
48043
Newport, MI
48166
Oak Park, MI
48237
Plymouth, MI
48170
Redford, MI
48239
River Rouge, MI
48218
Riverview, MI
48193
Romulus, MI
48174
Southfield, MI
48033, 48075
Southgate, MI
48195
Sterling Heights, MI
48310, 48314
Troy, MI
48083
Utica, MI
48315
Warren, MI
48088, 48089, 48091
Wayne, MI
48184
Westland, MI
48186
Wyandotte, MI
48192