Reflex Home Care
No Star CMS Rating
n/a
Patient Recommended
No Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| n/a | HHCAHPS Survey Summary Star Rating No survey results are available for this period. |
| n/a | Star Rating for health team gave care in a professional way No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating for health team communicated well with them No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating team discussed medicines, pain, and home safety No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them No survey results are available for this period. |
| n/a | Star Rating for how patients rated overall care from agency No survey results are available for this period. |
| n/a | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) No survey results are available for this period. |
| n/a | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family No survey results are available for this period. |
| n/a | Number of completed surveys No survey results are available for this period. |
| n/a | Response rate No survey results are available for this period. |
Quality Measures
HHCAHPS Process Quality Measures
| 26.6 | How often the home health team began their patients' care in a timely manner |
| 91.1 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 99.3 | How often the home health team checked patients' risk of falling |
| 99.4 | How often the home health team checked patients for depression |
| 19 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 28.4 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 57.8 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 82.9 | How often patients got better at walking or moving around |
| 83 | How often patients got better at getting in and out of bed |
| 88.1 | How often patients got better at bathing |
| 73.9 | How often patients' breathing improved |
| n/a | How often patients' wounds improved or healed after an operation The number of patient episodes for this measure is too small to report. |
| 95.9 | How often patients got better at taking their drugs correctly by mouth |
| 9.1 | How often home health patients had to be admitted to the hospital |
| 11.8 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 56.8 | How often physician-recommended actions to address medication issues were completely timely |
| 0.06 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 189 | Observed Number of Discharges to Community |
| 204 | Number of Eligible Stays for DTC Measure |
| 92.65 | Observed Discharge to Community Rate |
| 96.77 | Risk-Standardized Discharge to Community Rate |
| 92.04 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 1 | DTC Comparative Performance Category Better Than National Rate |
| n/a | Observed Number of Potentially Preventable Readmissions Following Discharge The number of patient episodes for this measure is too small to report. |
| 15 | Number of Eligible Stays for PPR Measure The number of patient episodes for this measure is too small to report. |
| n/a | Observed Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| n/a | Risk-Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| n/a | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| n/a | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| 4 | PPR Comparative Performance Category Not Available |
| 0.88 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 194 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Allen Park, MI | 48101 |
| Center Line, MI | 48015 |
| Clinton Township, MI | 48035, 48036 |
| Dearborn, MI | 48126 |
| Dearborn Heights, MI | 48127 |
| Detroit, MI | 48201, 48204, 48205, 48208, 48210, 48213, 48219, 48221, 48223, 48224, 48226, 48227, 48235, 48238 |
| Ecorse, MI | 48229 |
| Garden City, MI | 48135 |
| Grosse Pointe, MI | 48236 |
| Madison Heights, MI | 48071 |
| Melvindale, MI | 48122 |
| Novi, MI | 48377 |
| Pontiac, MI | 48341 |
| Redford, MI | 48239 |
| Rochester, MI | 48307 |
| Southfield, MI | 48033, 48075, 48076 |
| Sterling Heights, MI | 48310, 48312, 48314 |
| Troy, MI | 48083 |
| Walled Lake, MI | 48390 |
| Warren, MI | 48092 |
| West Bloomfield, MI | 48322 |