Phoenix Home Care

14330 east 42nd street southIndependenceMO64055
4 Star CMS Rating
81%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
4
HHCAHPS Survey Summary Star Rating
4
Star Rating for health team gave care in a professional way
87
Percent of patients who reported that their home health team communicated well with them
4
Star Rating for health team communicated well with them
86
Percent of patients who reported that their home health team communicated well with them
3
Star Rating team discussed medicines, pain, and home safety
80
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
85
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
81
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
115
Number of completed surveys
24
Response rate

Quality Measures

HHCAHPS Process Quality Measures
99.4
How often the home health team began their patients' care in a timely manner
98.9
How often the home health team taught patients (or their family caregivers) about their drugs
99.8
How often the home health team checked patients' risk of falling
99.7
How often the home health team checked patients for depression
67.9
How often the home health team determined whether patients received a flu shot for the current flu season
75.2
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
97.2
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
77
How often patients got better at walking or moving around
81.8
How often patients got better at getting in and out of bed
82.5
How often patients got better at bathing
87.3
How often patients' breathing improved
90.3
How often patients' wounds improved or healed after an operation
76.8
How often patients got better at taking their drugs correctly by mouth
16.5
How often home health patients had to be admitted to the hospital
14.2
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
99.5
How often physician-recommended actions to address medication issues were completely timely
0.12
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
406
Observed Number of Discharges to Community
526
Number of Eligible Stays for DTC Measure
77.19
Observed Discharge to Community Rate
86.59
Risk-Standardized Discharge to Community Rate
82.47
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

24
Observed Number of Potentially Preventable Readmissions Following Discharge
454
Number of Eligible Stays for PPR Measure
5.29
Observed Potentially Preventable Readmissions Rate
3.84
Risk-Standardized Potentially Preventable Readmissions Rate
2.89
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.98
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

1.02
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
736
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Archie, MO
64725
Bates City, MO
64011
Belton, MO
64012
Blue Springs, MO
64014, 64015
Buckner, MO
64016
Butler, MO
64730
Centerview, MO
64019
Chilhowee, MO
64733
Cleveland, MO
64734
Corder, MO
64021
Dearborn, MO
64439
Drexel, MO
64742
Excelsior Springs, MO
64024
Freeman, MO
64746
Garden City, MO
64747
Grain Valley, MO
64029
Grandview, MO
64030
Harrisonville, MO
64701
Higginsville, MO
64037
Holden, MO
64040
Holt, MO
64048
Independence, MO
64050, 64052, 64053, 64054, 64055, 64056, 64057, 64058
Kansas City, MO
64105, 64106, 64108, 64109, 64110, 64111, 64112, 64113, 64114, 64116, 64117, 64118, 64119, 64124, 64125, 64126, 64127, 64128, 64129, 64130, 64131, 64132, 64133, 64134, 64136, 64137, 64138, 64145, 64151, 64152, 64154, 64155, 64156, 64158
Kearney, MO
64060
Kingsville, MO
64061
Knob Noster, MO
65336
Lees Summit, MO
64063, 64064, 64081, 64082, 64086
Leeton, MO
64761
Lexington, MO
64067
Liberty, MO
64068
Lone Jack, MO
64070
Mayview, MO
64071
Napoleon, MO
64074
Oak Grove, MO
64075
Odessa, MO
64076
Orrick, MO
64077
Platte City, MO
64079
Pleasant Hill, MO
64080
Raymore, MO
64083
Richmond, MO
64085
Sibley, MO
64088
Smithville, MO
64089
Warrensburg, MO
64093
Wellington, MO
64097
Weston, MO
64098