Local Home Health Agencies

Heritage Home Healthcare & Hospice, Inc

3721 rutledge road ne, unit aAlbuquerqueNM87109
3 Star CMS Rating
78%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
3
HHCAHPS Survey Summary Star Rating
3
Star Rating for health team gave care in a professional way
88
Percent of patients who reported that their home health team communicated well with them
3
Star Rating for health team communicated well with them
83
Percent of patients who reported that their home health team communicated well with them
2
Star Rating team discussed medicines, pain, and home safety
78
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
85
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
78
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
188
Number of completed surveys
26
Response rate

Quality Measures

HHCAHPS Process Quality Measures
98.7
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
99.4
How often the home health team checked patients for depression
93.9
How often the home health team determined whether patients received a flu shot for the current flu season
95.2
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
94.4
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
73.6
How often patients got better at walking or moving around
73.6
How often patients got better at getting in and out of bed
78.5
How often patients got better at bathing
77.2
How often patients' breathing improved
87.7
How often patients' wounds improved or healed after an operation
75.2
How often patients got better at taking their drugs correctly by mouth
14
How often home health patients had to be admitted to the hospital
13.8
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
99.6
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
656
Observed Number of Discharges to Community
745
Number of Eligible Stays for DTC Measure
88.05
Observed Discharge to Community Rate
93.03
Risk-Standardized Discharge to Community Rate
90.51
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

17
Observed Number of Potentially Preventable Readmissions Following Discharge
527
Number of Eligible Stays for PPR Measure
3.23
Observed Potentially Preventable Readmissions Rate
3.52
Risk-Standardized Potentially Preventable Readmissions Rate
2.64
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.67
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.9
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
1,034
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Albuquerque, NM
87102, 87104, 87105, 87106, 87107, 87108, 87109, 87110, 87111, 87112, 87113, 87114, 87116, 87120, 87121, 87122, 87123
Belen, NM
87002
Bernalillo, NM
87004
Bosque Farms, NM
87068
Cerrillos, NM
87010
Cochiti Pueblo, NM
87072
Corrales, NM
87048
Edgewood, NM
87015
Los Lunas, NM
87031
Moriarty, NM
87035
Pena Blanca, NM
87041
Peralta, NM
87042
Placitas, NM
87043
Rio Rancho, NM
87124, 87144
Sandia Park, NM
87047
Santa Fe, NM
87501, 87505, 87506, 87507, 87508
Tesuque, NM
87574
Tijeras, NM
87059
Tome, NM
87060