Personal Touch Home Aides of New York Inc
1 Star CMS Rating
51%
Patient Recommended
1 Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| 1 | HHCAHPS Survey Summary Star Rating |
| 1 | Star Rating for health team gave care in a professional way |
| 78 | Percent of patients who reported that their home health team communicated well with them |
| 1 | Star Rating for health team communicated well with them |
| 73 | Percent of patients who reported that their home health team communicated well with them |
| 1 | Star Rating team discussed medicines, pain, and home safety |
| 65 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 1 | Star Rating for how patients rated overall care from agency |
| 65 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 51 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 173 | Number of completed surveys |
| 14 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
| 100 | How often the home health team began their patients' care in a timely manner |
| 100 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 100 | How often the home health team checked patients' risk of falling |
| 97.9 | How often the home health team checked patients for depression |
| 77.2 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 63.3 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 99 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 78.2 | How often patients got better at walking or moving around |
| 76.2 | How often patients got better at getting in and out of bed |
| 76.4 | How often patients got better at bathing |
| 83.9 | How often patients' breathing improved |
| 94.6 | How often patients' wounds improved or healed after an operation |
| 69.3 | How often patients got better at taking their drugs correctly by mouth |
| 14.4 | How often home health patients had to be admitted to the hospital |
| 8.8 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 98.8 | How often physician-recommended actions to address medication issues were completely timely |
| n/a | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 834 | Observed Number of Discharges to Community |
| 1,079 | Number of Eligible Stays for DTC Measure |
| 77.29 | Observed Discharge to Community Rate |
| 88.94 | Risk-Standardized Discharge to Community Rate |
| 86.11 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 1 | DTC Comparative Performance Category Better Than National Rate |
| 54 | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 693 | Number of Eligible Stays for PPR Measure |
| 7.79 | Observed Potentially Preventable Readmissions Rate |
| 4.76 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 3.74 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 5.88 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 3 | PPR Comparative Performance Category Worse Than National Rate |
| 0.93 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 1,875 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Albany, NY | 12224 |
| Arverne, NY | 11692 |
| Astoria, NY | 11102, 11103, 11106 |
| Baldwin, NY | 11510 |
| Bayside, NY | 11360 |
| Bronx, NY | 10451, 10452, 10453, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10461, 10462, 10463, 10465, 10466, 10467, 10468, 10469, 10470, 10471, 10472, 10473, 10474, 10475 |
| Bronxville, NY | 10708 |
| Brooklyn, NY | 11201, 11203, 11204, 11205, 11206, 11207, 11208, 11209, 11210, 11211, 11212, 11213, 11214, 11215, 11216, 11218, 11219, 11220, 11221, 11222, 11223, 11224, 11225, 11226, 11228, 11229, 11230, 11231, 11232, 11233, 11234, 11235, 11236, 11238, 11239 |
| Cambria Heights, NY | 11411 |
| Cedarhurst, NY | 11516 |
| College Point, NY | 11356 |
| Corona, NY | 11368 |
| East Elmhurst, NY | 11369, 11370 |
| East Meadow, NY | 11554 |
| Elmhurst, NY | 11373 |
| Elmont, NY | 11003 |
| Elmsford, NY | 10523 |
| Far Rockaway, NY | 11691 |
| Farmingdale, NY | 11735 |
| Flushing, NY | 11354, 11355, 11358, 11367, 11371 |
| Forest Hills, NY | 11375 |
| Freeport, NY | 11520 |
| Fresh Meadows, NY | 11365, 11366 |
| Glen Cove, NY | 11542 |
| Glen Oaks, NY | 11004 |
| Great Neck, NY | 11021, 11023 |
| Harrison, NY | 10528 |
| Hartsdale, NY | 10530 |
| Hempstead, NY | 11550 |
| Hicksville, NY | 11801 |
| Hollis, NY | 11423 |
| Howard Beach, NY | 11414 |
| Jackson Heights, NY | 11372 |
| Jamaica, NY | 11432, 11433, 11434, 11435, 11436 |
| Kew Gardens, NY | 11415 |
| Levittown, NY | 11756 |
| Long Island City, NY | 11101 |
| Mamaroneck, NY | 10543 |
| Maspeth, NY | 11378 |
| Middle Village, NY | 11379 |
| Mineola, NY | 11501 |
| Mount Kisco, NY | 10549 |
| Mount Vernon, NY | 10550, 10551, 10553 |
| New Hyde Park, NY | 11040 |
| New Rochelle, NY | 10801 |
| New York, NY | 10002, 10010, 10011, 10012, 10019, 10023, 10024, 10025, 10026, 10027, 10029, 10030, 10032, 10033, 10034, 10035, 10037, 10038, 10039 |
| Oakland Gardens, NY | 11364 |
| Ozone Park, NY | 11416, 11417 |
| Pelham, NY | 10803 |
| Port Chester, NY | 10573 |
| Queens Village, NY | 11427, 11428, 11429 |
| Rego Park, NY | 11374 |
| Richmond Hill, NY | 11418 |
| Ridgewood, NY | 11385 |
| Rockaway Park, NY | 11694 |
| Rockville Centre, NY | 11570 |
| Roosevelt, NY | 11575 |
| Rosedale, NY | 11422 |
| Saint Albans, NY | 11412 |
| South Ozone Park, NY | 11420 |
| South Richmond Hill, NY | 11419 |
| South Salem, NY | 10590 |
| Springfield Gardens, NY | 11413 |
| Staten Island, NY | 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10312, 10314 |
| Sunnyside, NY | 11104 |
| Thornwood, NY | 10594 |
| Uniondale, NY | 11553 |
| Valley Stream, NY | 11580 |
| West Harrison, NY | 10604 |
| West Hempstead, NY | 11552 |
| Westbury, NY | 11590 |
| White Plains, NY | 10601, 10603, 10605, 10606, 10607 |
| Whitestone, NY | 11357 |
| Woodhaven, NY | 11421 |
| Woodside, NY | 11377 |
| Yonkers, NY | 10701, 10703, 10704, 10705, 10710 |