Riverspring Chha / Elderserve Chha
2 Star CMS Rating
61%
Patient Recommended
2 Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| 2 | HHCAHPS Survey Summary Star Rating |
| 2 | Star Rating for health team gave care in a professional way |
| 79 | Percent of patients who reported that their home health team communicated well with them |
| 2 | Star Rating for health team communicated well with them |
| 77 | Percent of patients who reported that their home health team communicated well with them |
| 1 | Star Rating team discussed medicines, pain, and home safety |
| 70 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 2 | Star Rating for how patients rated overall care from agency |
| 70 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 61 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 241 | Number of completed surveys |
| 17 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
| 92.9 | How often the home health team began their patients' care in a timely manner |
| 97.9 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 99.7 | How often the home health team checked patients' risk of falling |
| 85.1 | How often the home health team checked patients for depression |
| 85.9 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 87.1 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 88.2 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 75 | How often patients got better at walking or moving around |
| 73.1 | How often patients got better at getting in and out of bed |
| 72.5 | How often patients got better at bathing |
| 86.2 | How often patients' breathing improved |
| 88.1 | How often patients' wounds improved or healed after an operation |
| 72 | How often patients got better at taking their drugs correctly by mouth |
| 14.2 | How often home health patients had to be admitted to the hospital |
| 8.2 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 96.3 | How often physician-recommended actions to address medication issues were completely timely |
| 0.12 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 730 | Observed Number of Discharges to Community |
| 1,017 | Number of Eligible Stays for DTC Measure |
| 71.78 | Observed Discharge to Community Rate |
| 81 | Risk-Standardized Discharge to Community Rate |
| 78.23 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 2 | DTC Comparative Performance Category Same As National Rate |
| 43 | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 689 | Number of Eligible Stays for PPR Measure |
| 6.24 | Observed Potentially Preventable Readmissions Rate |
| 4.53 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 3.49 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 5.58 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 2 | PPR Comparative Performance Category Same As National Rate |
| 1.04 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 1,474 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Arverne, NY | 11692 |
| Astoria, NY | 11102, 11103, 11105, 11106 |
| Babylon, NY | 11702 |
| Bayside, NY | 11360 |
| Bellerose, NY | 11426 |
| Brentwood, NY | 11717 |
| Bronx, NY | 10451, 10452, 10453, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10461, 10462, 10463, 10464, 10465, 10466, 10467, 10468, 10469, 10470, 10471, 10472, 10473, 10474, 10475 |
| Bronxville, NY | 10708 |
| Brooklyn, NY | 11201, 11203, 11204, 11205, 11206, 11207, 11208, 11209, 11210, 11211, 11212, 11213, 11214, 11216, 11217, 11218, 11219, 11220, 11221, 11222, 11223, 11224, 11225, 11226, 11228, 11229, 11230, 11231, 11233, 11234, 11235, 11236, 11238, 11239, 11249 |
| Cambria Heights, NY | 11411 |
| Cedarhurst, NY | 11516 |
| Central Islip, NY | 11722 |
| College Point, NY | 11356 |
| Corona, NY | 11368 |
| Croton on Hudson, NY | 10520 |
| Dobbs Ferry, NY | 10522 |
| East Elmhurst, NY | 11369, 11370 |
| Eastchester, NY | 10709 |
| Elmhurst, NY | 11373 |
| Far Rockaway, NY | 11691 |
| Flushing, NY | 11354, 11355, 11358, 11367 |
| Forest Hills, NY | 11375 |
| Fresh Meadows, NY | 11365, 11366 |
| Hartsdale, NY | 10530 |
| Hollis, NY | 11423 |
| Howard Beach, NY | 11414 |
| Irvington, NY | 10533 |
| Jackson Heights, NY | 11372 |
| Jamaica, NY | 11432, 11433, 11434, 11435, 11436 |
| Kew Gardens, NY | 11415 |
| Larchmont, NY | 10538 |
| Lawrence, NY | 11559 |
| Little Neck, NY | 11362 |
| Long Island City, NY | 11101 |
| Maspeth, NY | 11378 |
| Middle Village, NY | 11379 |
| Mount Vernon, NY | 10550, 10552 |
| New Rochelle, NY | 10801, 10804, 10805 |
| New York, NY | 10001, 10002, 10003, 10009, 10010, 10011, 10016, 10019, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10065, 10069, 10075, 10128, 10282 |
| Oakland Gardens, NY | 11364 |
| Ossining, NY | 10562 |
| Ozone Park, NY | 11417 |
| Pelham, NY | 10803 |
| Queens Village, NY | 11427, 11428, 11429 |
| Rego Park, NY | 11374 |
| Richmond Hill, NY | 11418 |
| Ridgewood, NY | 11385 |
| Rockaway Park, NY | 11694 |
| Rosedale, NY | 11422 |
| Rye, NY | 10580 |
| South Ozone Park, NY | 11420 |
| South Richmond Hill, NY | 11419 |
| Springfield Gardens, NY | 11413 |
| Staten Island, NY | 10301 |
| Sunnyside, NY | 11104 |
| Tarrytown, NY | 10591 |
| West Harrison, NY | 10604 |
| West Sayville, NY | 11796 |
| White Plains, NY | 10605 |
| Whitestone, NY | 11357 |
| Woodhaven, NY | 11421 |
| Woodside, NY | 11377 |
| Yonkers, NY | 10701, 10703, 10704, 10705, 10710 |