Susquehanna Home Care and Hospice Services
1100 grampian blvd, four southWilliamsportPA17701
4 Star CMS Rating
78%
Patient Recommended
4 Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| 4 | HHCAHPS Survey Summary Star Rating |
| 4 | Star Rating for health team gave care in a professional way |
| 90 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating for health team communicated well with them |
| 87 | Percent of patients who reported that their home health team communicated well with them |
| 3 | Star Rating team discussed medicines, pain, and home safety |
| 81 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 4 | Star Rating for how patients rated overall care from agency |
| 83 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 78 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 472 | Number of completed surveys |
| 32 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
| 89.4 | How often the home health team began their patients' care in a timely manner |
| 97.1 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 99.7 | How often the home health team checked patients' risk of falling |
| 98.7 | How often the home health team checked patients for depression |
| 74.4 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 84.8 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 95.1 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 74.2 | How often patients got better at walking or moving around |
| 72.5 | How often patients got better at getting in and out of bed |
| 75.2 | How often patients got better at bathing |
| 77.4 | How often patients' breathing improved |
| 90.5 | How often patients' wounds improved or healed after an operation |
| 66.2 | How often patients got better at taking their drugs correctly by mouth |
| 12.7 | How often home health patients had to be admitted to the hospital |
| 13.9 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 92.8 | How often physician-recommended actions to address medication issues were completely timely |
| 0.24 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 2,065 | Observed Number of Discharges to Community |
| 2,512 | Number of Eligible Stays for DTC Measure |
| 82.21 | Observed Discharge to Community Rate |
| 88.08 | Risk-Standardized Discharge to Community Rate |
| 86.45 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 1 | DTC Comparative Performance Category Better Than National Rate |
| 90 | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 2,353 | Number of Eligible Stays for PPR Measure |
| 3.82 | Observed Potentially Preventable Readmissions Rate |
| 3.43 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 2.87 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 4.03 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 2 | PPR Comparative Performance Category Same As National Rate |
| 0.91 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 3,131 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency