Local Home Health Agencies

Covenant Homecare

3001 lake brook blvd suite 101KnoxvilleTN37909
4 Star CMS Rating
82%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
4
HHCAHPS Survey Summary Star Rating
4
Star Rating for health team gave care in a professional way
90
Percent of patients who reported that their home health team communicated well with them
4
Star Rating for health team communicated well with them
88
Percent of patients who reported that their home health team communicated well with them
4
Star Rating team discussed medicines, pain, and home safety
86
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
86
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
82
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
1,098
Number of completed surveys
28
Response rate

Quality Measures

HHCAHPS Process Quality Measures
98.4
How often the home health team began their patients' care in a timely manner
99.9
How often the home health team taught patients (or their family caregivers) about their drugs
99.9
How often the home health team checked patients' risk of falling
98
How often the home health team checked patients for depression
81.5
How often the home health team determined whether patients received a flu shot for the current flu season
84.4
How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
98.8
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
75
How often patients got better at walking or moving around
77.7
How often patients got better at getting in and out of bed
77.8
How often patients got better at bathing
78
How often patients' breathing improved
89.3
How often patients' wounds improved or healed after an operation
70.2
How often patients got better at taking their drugs correctly by mouth
14.3
How often home health patients had to be admitted to the hospital
12.1
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
97.8
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
2,031
Observed Number of Discharges to Community
2,387
Number of Eligible Stays for DTC Measure
85.09
Observed Discharge to Community Rate
91.04
Risk-Standardized Discharge to Community Rate
89.63
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

93
Observed Number of Potentially Preventable Readmissions Following Discharge
2,678
Number of Eligible Stays for PPR Measure
3.47
Observed Potentially Preventable Readmissions Rate
3.33
Risk-Standardized Potentially Preventable Readmissions Rate
2.81
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
3.94
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

0.9
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
2,586
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Alcoa, TN
37701
Andersonville, TN
37705
Bean Station, TN
37708
Blaine, TN
37709
Briceville, TN
37710
Caryville, TN
37714
Clairfield, TN
37715
Clinton, TN
37716
Corryton, TN
37721
Cosby, TN
37722
Crab Orchard, TN
37723
Crossville, TN
38555, 38558, 38571, 38572
Cumberland Gap, TN
37724
Dandridge, TN
37725
Deer Lodge, TN
37726
Del Rio, TN
37727
Duff, TN
37729
Farragut, TN
37934
Friendsville, TN
37737
Gatlinburg, TN
37738
Greenback, TN
37742
Harriman, TN
37748
Harrogate, TN
37752
Hartford, TN
37753
Heiskell, TN
37754
Helenwood, TN
37755
Huntsville, TN
37756
Jacksboro, TN
37757
Jefferson City, TN
37760
Jellico, TN
37762
Kingston, TN
37763
Knoxville, TN
37902, 37909, 37912, 37914, 37915, 37916, 37917, 37918, 37919, 37920, 37921, 37922, 37923, 37924, 37928, 37931, 37932, 37938
Kodak, TN
37764
La Follette, TN
37766
Lancing, TN
37770
Lenoir City, TN
37771, 37772
Loudon, TN
37774
Louisville, TN
37777
Luttrell, TN
37779
Madisonville, TN
37354
Maryville, TN
37801, 37803, 37804
Mascot, TN
37806
Maynardville, TN
37807
Morristown, TN
37813, 37814, 37815
New Market, TN
37820
New Tazewell, TN
37824, 37825
Newcomb, TN
37819
Newport, TN
37821, 37822
Norris, TN
37828
Oak Ridge, TN
37830
Oakdale, TN
37829
Oliver Springs, TN
37840
Oneida, TN
37841
Parrottsville, TN
37843
Petros, TN
37845
Philadelphia, TN
37846
Pigeon Forge, TN
37863
Pioneer, TN
37847
Pleasant Hill, TN
38578
Powder Springs, TN
37848
Powell, TN
37849
Robbins, TN
37852
Rockford, TN
37853
Rockwood, TN
37854
Rocky Top, TN
37769
Russellville, TN
37860
Rutledge, TN
37861
Sevierville, TN
37862, 37876
Seymour, TN
37865
Sharps Chapel, TN
37866
Sparta, TN
38583
Speedwell, TN
37870
Strawberry Plains, TN
37871
Sunbright, TN
37872
Sweetwater, TN
37874
Talbott, TN
37877
Tazewell, TN
37879
Tellico Plains, TN
37385
Ten Mile, TN
37880
Thorn Hill, TN
37881
Townsend, TN
37882
Vonore, TN
37885
Walland, TN
37886
Wartburg, TN
37887
Washburn, TN
37888
White Pine, TN
37890
Whitesburg, TN
37891
Winfield, TN
37892