Total Patient Care Home Health
331 melrose drive suite 150RichardsonTX75080
2 Star CMS Rating
62%
Patient Recommended
2 Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| 2 | HHCAHPS Survey Summary Star Rating |
| 2 | Star Rating for health team gave care in a professional way |
| 80 | Percent of patients who reported that their home health team communicated well with them |
| 1 | Star Rating for health team communicated well with them |
| 76 | Percent of patients who reported that their home health team communicated well with them |
| 2 | Star Rating team discussed medicines, pain, and home safety |
| 76 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 2 | Star Rating for how patients rated overall care from agency |
| 73 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 62 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 287 | Number of completed surveys |
| 24 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
| 97.4 | How often the home health team began their patients' care in a timely manner |
| 98.7 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 99.9 | How often the home health team checked patients' risk of falling |
| 98.7 | How often the home health team checked patients for depression |
| 75.8 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 86.8 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 93.7 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 72.9 | How often patients got better at walking or moving around |
| 78.4 | How often patients got better at getting in and out of bed |
| 81.5 | How often patients got better at bathing |
| 69.3 | How often patients' breathing improved |
| 83.1 | How often patients' wounds improved or healed after an operation |
| 68.4 | How often patients got better at taking their drugs correctly by mouth |
| 14.6 | How often home health patients had to be admitted to the hospital |
| 10.9 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 91.7 | How often physician-recommended actions to address medication issues were completely timely |
| 0.05 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 759 | Observed Number of Discharges to Community |
| 977 | Number of Eligible Stays for DTC Measure |
| 77.69 | Observed Discharge to Community Rate |
| 79.45 | Risk-Standardized Discharge to Community Rate |
| 76.95 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 2 | DTC Comparative Performance Category Same As National Rate |
| 34 | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 1,229 | Number of Eligible Stays for PPR Measure |
| 2.77 | Observed Potentially Preventable Readmissions Rate |
| 3.41 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 2.67 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 4.32 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 2 | PPR Comparative Performance Category Same As National Rate |
| 1.06 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 1,434 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Addison, TX | 75001 |
| Allen, TX | 75002, 75013 |
| Alvarado, TX | 76009 |
| Anna, TX | 75409 |
| Argyle, TX | 76226 |
| Arlington, TX | 76001, 76002, 76006, 76010, 76011, 76012, 76013, 76014, 76016, 76017, 76018 |
| Aubrey, TX | 76227 |
| Azle, TX | 76020 |
| Balch Springs, TX | 75180 |
| Bedford, TX | 76021, 76022 |
| Blue Ridge, TX | 75424 |
| Burleson, TX | 76028 |
| Caddo Mills, TX | 75135 |
| Carrollton, TX | 75006, 75007, 75010 |
| Cedar Hill, TX | 75104 |
| Celina, TX | 75009 |
| Cleburne, TX | 76031, 76033 |
| Colleyville, TX | 76034 |
| Coppell, TX | 75019 |
| Crandall, TX | 75114 |
| Crowley, TX | 76036 |
| Dallas, TX | 75201, 75203, 75204, 75205, 75206, 75208, 75209, 75210, 75211, 75212, 75214, 75215, 75216, 75217, 75218, 75219, 75220, 75223, 75224, 75225, 75227, 75228, 75229, 75230, 75231, 75232, 75233, 75234, 75235, 75236, 75237, 75238, 75240, 75241, 75243, 75244, 75246, 75247, 75248, 75249, 75250, 75251, 75252, 75253, 75254, 75287 |
| Denton, TX | 76201, 76205, 76207, 76208, 76209, 76210 |
| Desoto, TX | 75115 |
| Duncanville, TX | 75116, 75137 |
| Euless, TX | 76039, 76040 |
| Farmersville, TX | 75442 |
| Flower Mound, TX | 75022, 75028 |
| Forney, TX | 75126 |
| Fort Worth, TX | 76103, 76104, 76105, 76106, 76107, 76108, 76110, 76111, 76112, 76114, 76115, 76116, 76118, 76119, 76120, 76123, 76126, 76131, 76132, 76133, 76134, 76135, 76137, 76140, 76148, 76164, 76177, 76179 |
| Frisco, TX | 75033, 75034, 75035 |
| Gainesville, TX | 76240 |
| Garland, TX | 75040, 75041, 75042, 75043, 75044 |
| Grand Prairie, TX | 75050, 75051, 75052 |
| Grandview, TX | 76050 |
| Grapevine, TX | 76051 |
| Greenville, TX | 75401, 75403 |
| Haltom City, TX | 76117 |
| Haslet, TX | 76052 |
| Hurst, TX | 76053, 76054 |
| Hutchins, TX | 75141 |
| Irving, TX | 75038, 75060, 75061, 75062, 75063 |
| Joshua, TX | 76058 |
| Justin, TX | 76247 |
| Kaufman, TX | 75142 |
| Keller, TX | 76244, 76248 |
| Kennedale, TX | 76060 |
| Krum, TX | 76249 |
| Lake Dallas, TX | 75065 |
| Lancaster, TX | 75134, 75146 |
| Lavon, TX | 75166 |
| Levelland, TX | 79336 |
| Lewisville, TX | 75057, 75067, 75077 |
| Little Elm, TX | 75068 |
| Mansfield, TX | 76063 |
| McKinney, TX | 75069, 75070, 75071 |
| Mesquite, TX | 75149, 75150, 75181 |
| Midlothian, TX | 76065 |
| Nevada, TX | 75173 |
| North Richland Hills, TX | 76180, 76182 |
| Palmer, TX | 75152 |
| Plano, TX | 75023, 75024, 75025, 75074, 75075, 75093 |
| Ponder, TX | 76259 |
| Princeton, TX | 75407 |
| Prosper, TX | 75078 |
| Quinlan, TX | 75474 |
| Red Oak, TX | 75154 |
| Richardson, TX | 75080, 75081, 75082 |
| Roanoke, TX | 76262 |
| Rockwall, TX | 75032, 75087 |
| Rowlett, TX | 75088, 75089 |
| Royse City, TX | 75189 |
| Sachse, TX | 75048 |
| Seagoville, TX | 75159 |
| Southlake, TX | 76092 |
| Sunnyvale, TX | 75182 |
| Terrell, TX | 75160, 75161 |
| The Colony, TX | 75056 |
| Van Alstyne, TX | 75495 |
| Waxahachie, TX | 75165 |
| Wills Point, TX | 75169 |
| Wylie, TX | 75098 |