Universal Home Care, Inc.

151 n san vicente blvd ste 200Beverly HillsCA90211
3 Star CMS Rating
73%
Patient Recommended
4 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
3
HHCAHPS Survey Summary Star Rating
3
Star Rating for health team gave care in a professional way
84
Percent of patients who reported that their home health team communicated well with them
4
Star Rating for health team communicated well with them
85
Percent of patients who reported that their home health team communicated well with them
2
Star Rating team discussed medicines, pain, and home safety
72
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4
Star Rating for how patients rated overall care from agency
84
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
73
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
143
Number of completed surveys
20
Response rate

Quality Measures

HHCAHPS Process Quality Measures
98.5
How often the home health team began their patients' care in a timely manner
99.9
How often the home health team taught patients (or their family caregivers) about their drugs
99.9
How often the home health team checked patients' risk of falling
98.8
How often the home health team checked patients for depression
98.8
How often the home health team determined whether patients received a flu shot for the current flu season
99.1
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
97.8
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
78.5
How often patients got better at walking or moving around
82.1
How often patients got better at getting in and out of bed
86.2
How often patients got better at bathing
83.3
How often patients' breathing improved
93.9
How often patients' wounds improved or healed after an operation
79
How often patients got better at taking their drugs correctly by mouth
17.7
How often home health patients had to be admitted to the hospital
9.1
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
98.8
How often physician-recommended actions to address medication issues were completely timely
0.21
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
961
Observed Number of Discharges to Community
1,142
Number of Eligible Stays for DTC Measure
84.15
Observed Discharge to Community Rate
86.83
Risk-Standardized Discharge to Community Rate
84.85
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

27
Observed Number of Potentially Preventable Readmissions Following Discharge
1,096
Number of Eligible Stays for PPR Measure
2.46
Observed Potentially Preventable Readmissions Rate
3.29
Risk-Standardized Potentially Preventable Readmissions Rate
2.5
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.34
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

1.07
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
1,388
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Agoura Hills, CA
91301
Arcadia, CA
91006, 91007
Beverly Hills, CA
90210, 90211, 90212
Burbank, CA
91504, 91505, 91506
Calabasas, CA
91302
Canoga Park, CA
91304
Cerritos, CA
90703
Chatsworth, CA
91311
Culver City, CA
90230, 90232
El Segundo, CA
90245
Encino, CA
91316, 91436
Fullerton, CA
92833
Hawthorne, CA
90250
Huntington Beach, CA
92649
Inglewood, CA
90303
La Verne, CA
91750
Los Angeles, CA
90001, 90004, 90005, 90006, 90007, 90008, 90010, 90016, 90018, 90019, 90020, 90024, 90025, 90026, 90027, 90028, 90029, 90034, 90035, 90036, 90037, 90038, 90041, 90043, 90044, 90045, 90046, 90047, 90048, 90049, 90056, 90057, 90062, 90064, 90065, 90066, 90067, 90068, 90077
Malibu, CA
90265
Manhattan Beach, CA
90266
Marina del Rey, CA
90292
Moorpark, CA
93021
Newbury Park, CA
91320
North Hills, CA
91343
North Hollywood, CA
91601, 91602, 91605, 91606
Northridge, CA
91324, 91325
Pacific Palisades, CA
90272
Panorama City, CA
91402
Pasadena, CA
91105
Playa del Rey, CA
90293
Playa Vista, CA
90094
Porter Ranch, CA
91326
Reseda, CA
91335
Santa Monica, CA
90401, 90402, 90403, 90405
Seal Beach, CA
90740
Sherman Oaks, CA
91403, 91423
Simi Valley, CA
93063, 93065
South Pasadena, CA
91030
Studio City, CA
91604
Tarzana, CA
91356, 91357
Thousand Oaks, CA
91358
Topanga, CA
90290
Torrance, CA
90505
Valley Village, CA
91607
Van Nuys, CA
91401, 91405, 91406, 91411
Venice, CA
90291
Ventura, CA
93003
West Hills, CA
91307
West Hollywood, CA
90069
Westlake Village, CA
91361
Woodland Hills, CA
91364, 91367