Family Care Support Program

11401 old saint augustine rdJacksonvilleFL32258
No Star CMS Rating
n/a
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

No survey results are available for this period.

n/a
Star Rating for health team gave care in a professional way

No survey results are available for this period.

n/a
Percent of patients who reported that their home health team communicated well with them

No survey results are available for this period.

n/a
Star Rating for health team communicated well with them

No survey results are available for this period.

n/a
Percent of patients who reported that their home health team communicated well with them

No survey results are available for this period.

n/a
Star Rating team discussed medicines, pain, and home safety

No survey results are available for this period.

n/a
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

No survey results are available for this period.

n/a
Star Rating for how patients rated overall care from agency

No survey results are available for this period.

n/a
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

No survey results are available for this period.

n/a
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

No survey results are available for this period.

n/a
Number of completed surveys

No survey results are available for this period.

n/a
Response rate

No survey results are available for this period.

Quality Measures

HHCAHPS Process Quality Measures
100
How often the home health team began their patients' care in a timely manner
96.8
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
93.3
How often the home health team checked patients for depression
n/a
How often the home health team determined whether patients received a flu shot for the current flu season
The number of patient episodes for this measure is too small to report.
96.8
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
n/a
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
The number of patient episodes for this measure is too small to report.
62.8
How often patients got better at walking or moving around
74.5
How often patients got better at getting in and out of bed
77.1
How often patients got better at bathing
89.5
How often patients' breathing improved
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
88.6
How often patients got better at taking their drugs correctly by mouth
7.2
How often home health patients had to be admitted to the hospital
2.1
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
96.8
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
58
Observed Number of Discharges to Community
63
Number of Eligible Stays for DTC Measure
92.06
Observed Discharge to Community Rate
91.75
Risk-Standardized Discharge to Community Rate
82.72
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

3
Observed Number of Potentially Preventable Readmissions Following Discharge
56
Number of Eligible Stays for PPR Measure
5.36
Observed Potentially Preventable Readmissions Rate
3.7
Risk-Standardized Potentially Preventable Readmissions Rate
2.61
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
5.36
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

1.14
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
64
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Jacksonville, FL
32207, 32216, 32217, 32223, 32256, 32257, 32258
Ponte Vedra, FL
32081
Saint Johns, FL
32259