Verdugo Hills Home Care, Inc

2600 foothill blvd, suite 201La CrescentaCA91214
5 Star CMS Rating
96%
Patient Recommended
5 Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
5
HHCAHPS Survey Summary Star Rating

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

5
Star Rating for health team gave care in a professional way

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

96
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

5
Star Rating for health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

92
Percent of patients who reported that their home health team communicated well with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

3
Star Rating team discussed medicines, pain, and home safety

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

79
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

5
Star Rating for how patients rated overall care from agency

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

91
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

96
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

50
Number of completed surveys

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

14
Response rate

Fewer than 70 patients completed the survey. Use the scores shown, if any, with caution as the number of surveys may be too low to accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
99.8
How often the home health team began their patients' care in a timely manner
100
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
100
How often the home health team checked patients for depression
93.1
How often the home health team determined whether patients received a flu shot for the current flu season
95.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
89.1
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
70.7
How often patients got better at walking or moving around
70
How often patients got better at getting in and out of bed
82.5
How often patients got better at bathing
87.5
How often patients' breathing improved
98.8
How often patients' wounds improved or healed after an operation
68.3
How often patients got better at taking their drugs correctly by mouth
14.2
How often home health patients had to be admitted to the hospital
10.1
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
100
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
476
Observed Number of Discharges to Community
556
Number of Eligible Stays for DTC Measure
85.61
Observed Discharge to Community Rate
87.82
Risk-Standardized Discharge to Community Rate
84.69
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
1
DTC Comparative Performance Category

Better Than National Rate

12
Observed Number of Potentially Preventable Readmissions Following Discharge
457
Number of Eligible Stays for PPR Measure
2.63
Observed Potentially Preventable Readmissions Rate
3.5
Risk-Standardized Potentially Preventable Readmissions Rate
2.58
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
4.85
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate
2
PPR Comparative Performance Category

Same As National Rate

1.04
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
727
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency
Alhambra, CA
91801, 91803
Altadena, CA
91001
Arcadia, CA
91006
Azusa, CA
91702
Burbank, CA
91501, 91505, 91506
Glendale, CA
91201, 91202, 91203, 91204, 91205, 91206, 91207, 91208
Glendora, CA
91741
Granada Hills, CA
91344
La Canada Flintridge, CA
91011
La Crescenta, CA
91214
Los Angeles, CA
90004, 90026, 90027, 90032, 90039, 90041, 90042, 90065, 90068
Monterey Park, CA
91755
Montrose, CA
91020
North Hollywood, CA
91605
Pasadena, CA
91101, 91103, 91104, 91105, 91106, 91107
Pomona, CA
91767
Porter Ranch, CA
91326
San Gabriel, CA
91775, 91776
San Marino, CA
91108
Sherman Oaks, CA
91403
Sierra Madre, CA
91024
Stevenson Ranch, CA
91381
Sun Valley, CA
91352
Sunland, CA
91040
Sylmar, CA
91342
Toluca Lake, CA
91610
Tujunga, CA
91042