Promptcare Health Services

454 s central aveGlendaleCA91204
No Star CMS Rating
88%
Patient Recommended
No Star Patient Rating

Services

Types of services offered to patients
Offers Nursing Care Services
Offers Home Health Aide Services
Offers Physical Therapy Services
Offers Occupational Therapy Services
Offers Speech Pathology Services
Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings
n/a
HHCAHPS Survey Summary Star Rating

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating for health team gave care in a professional way

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

92
Percent of patients who reported that their home health team communicated well with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating for health team communicated well with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

87
Percent of patients who reported that their home health team communicated well with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating team discussed medicines, pain, and home safety

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

76
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

n/a
Star Rating for how patients rated overall care from agency

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

95
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

88
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

10
Number of completed surveys

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

14
Response rate

Zero, or very few, patients met the survey’s rules for inclusion. The scores shown, if any, reflect a very small number of surveys and may not accurately tell how an agency is doing.

Quality Measures

HHCAHPS Process Quality Measures
97.1
How often the home health team began their patients' care in a timely manner
94.1
How often the home health team taught patients (or their family caregivers) about their drugs
100
How often the home health team checked patients' risk of falling
100
How often the home health team checked patients for depression
100
How often the home health team determined whether patients received a flu shot for the current flu season
14.7
How often the home health team made sure that their patients have received a pneumococcal vaccine (pneumonia shot)
n/a
With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
The number of patient episodes for this measure is too small to report.
n/a
How often patients got better at walking or moving around
The number of patient episodes for this measure is too small to report.
n/a
How often patients got better at getting in and out of bed
The number of patient episodes for this measure is too small to report.
n/a
How often patients got better at bathing
The number of patient episodes for this measure is too small to report.
n/a
How often patients' breathing improved
The number of patient episodes for this measure is too small to report.
n/a
How often patients' wounds improved or healed after an operation
The number of patient episodes for this measure is too small to report.
n/a
How often patients got better at taking their drugs correctly by mouth
The number of patient episodes for this measure is too small to report.
6.9
How often home health patients had to be admitted to the hospital
17
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
21.2
How often physician-recommended actions to address medication issues were completely timely
n/a
Changes in skin integrity post-acute care: pressure ulcer/injury
The number of patient episodes for this measure is too small to report.

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions
17
Observed Number of Discharges to Community
69
Number of Eligible Stays for DTC Measure
24.64
Observed Discharge to Community Rate
32.89
Risk-Standardized Discharge to Community Rate
22.81
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate
3
DTC Comparative Performance Category

Worse Than National Rate

n/a
Observed Number of Potentially Preventable Readmissions Following Discharge

The number of patient episodes for this measure is too small to report.

11
Number of Eligible Stays for PPR Measure

The number of patient episodes for this measure is too small to report.

n/a
Observed Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Risk-Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

n/a
Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate

The number of patient episodes for this measure is too small to report.

4
PPR Comparative Performance Category

Not Available

0.9
How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
383
Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency